Operations Manager

As an Operations Manager in Awesome Motive, you'll be responsible for ensuring efficiency across our processes. To be successful in this role, you need to have excellent analytical skills, extensive experience developing effective SOPs and documentation, and love a challenge. You’ll work with many stakeholders across our organization to help them meet their goals at a high level of operational efficiency. Strong written and verbal communication skills are essential.

💡 Interested in applying?

🔍 Please read/follow the next steps outlined in "How to Apply" at the bottom of this listing.

Attention to detail is one of our core values! This is your chance to stand out :)

To love this role, here’s the type of person you are:

• Radically candid - You can tell it like it is while still demonstrating humanity.
• Extremely organized - You can stay on top of numerous disconnected initiatives.
• Tactical + strategic - You can see how “small” actions/decisions impact the big picture, as well as translate strategy into tactics.
• Experienced and solid leader - You’ve hired, built out teams, trained and mentored successful teams.
• Highly resourceful - With just a little guidance, you can figure out just about anything.
• Data & documentation nerd - You love compiling and analyzing data, writing top-tier internal documentation, and finding ways to make each project you work on better than the last.
  
  

Common responsibilities include (but are not limited to):

• Auditing specific areas of our business to identify efficiency improvements, primarily time and cost.
• Implementing improvements from your audits, including direct action or collaborating with relevant stakeholders.
• Developing and maintaining internal documentation, such as SOPs.
• Overseeing our corporate-level operations programs, such as payment recovery, leading those teams, mentoring leadership, and ensuring operational efficiency.
• Working across our brands to identify best practices, document, and encourage adoption.
• Hiring, training, and team management.
• Taking significant initiative with minimal direction, such as being given a specific cost reduction target and then figuring out how to make it happen.

Requirements

• Strong organizational skills that reflect the ability to work in a fast-paced environment.
• Ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong written and verbal communication skills.
• Strong experience leveraging many different tools to unlock efficiencies (ie Asana, Slack, Google Sheets, ChatGPT/other AI tools).
• Personal Computer with Internet Access.
• Availability to participate in audio/video meetings between the hours of 9am-1pm ET (larger overlap with 9-5 ET hours preferred, but not required).
  
  

Bonus points if you also have:

• Operations experience specifically in a SaaS company.
• Experience working in the admin area of self-hosted WordPress sites.

Benefits

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Term Life Insurance and Accidental Death & Dismemberment for all full-time team members during their employment.
• Health, Dental, and Vision Insurance benefits for full-time U.S. employees.
• Health Insurance benefits for all employees in India, Pakistan, Brazil, Philippines, Ukraine, Poland, Romania, Nepal, Kenya, Mexico, Nigeria, Spain & Jamaica.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore, and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for a vacation, stay healthy, and spend time with friends and family.
• Holidays (based on your location)
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Additional Perks include AM Welcome Box for new team members, Yearly Anniversary Gifts, and Technology Stipend each work anniversary.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Location
This is a remote position - our team is spread around the globe! Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET (UTC -5). While full coverage is not a requirement, you must be available during a portion of the day.

Inclusion Statement
At Awesome Motive, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.

How to apply?
If all of this sounds interesting, then please submit your application!

Please clearly elaborate in your cover letter:

Your Top 3 skills that aligns with job requirements, making you the ideal fit.

We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly.

Thanks and we look forward to hearing from you!