Partner Success Associate (Texas)

TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products. We're looking for a Partner Success Associate to support our clients, responsible for training, account management and driving revenue through the use of our products.

Requirements

• Service and support existing and new contracted clients
• Perform in-person and virtual presentations with leasing agents and property managers
• Monitor our B2C referral pipeline and support B2B clients as their residents consider our services
• Train clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person
• Meet or exceed assigned quota & KPIs on a monthly basis
• Collect customer feedback on product, process and pricing changes
• Maintain customer records in CRM
• Hold site visits with partner buildings in your vicinity
• Help with local in person events
• Occasional travel to our headquarters in NYC

Benefits

• Medical, dental, & vision insurance, beginning day one
• Health savings account with employer contribution
• Generous PTO and paid holidays
• Flexible working hours
• 401(k)
• Paid parental leave
• Company sponsored short and long term disability
• Flexible spending accounts (healthcare, dependent care, commuter)
• Competitive salary