United States onlyWhat you'll do
- Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates.
- Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customers’ usage of GraphOS.
- Own program and delivery management to drive timely and high impact customer outcomes with GraphOS.
- Provide guidance on API architecture best practices and cloud migration strategies.
- Consultatively lead customer workshops to quickly realize business value with their Graph, which may include Success Planning, Event Storming, Impact Mapping, or other activities.
- Proactively maintain customer health and intervene in at risk accounts to prevent stagnation and reengage on a path to value.
Who you are
- Strong technical value-selling skills with a proven ability to align solutions with customer needs.
- Expertise in program and delivery management to drive tangible impact.
- Experience in stakeholder management, ensuring alignment across technical and business teams.
- Understanding of API architecture principles and cloud migration best practices.
- Demonstrated ability to work with teams executing complex technical implementations.
- Background in account relationship management, storytelling, and selling success narratives.
- Experience with Git/Ops, Observability, and Kubernetes/Docker Deployment.
- Strong proficiency in API deployment and prototype development.
- Ability to assess and review Build/Value management and BVA processes.
- Expertise in tracking health signals and managing retention strategies within customer plans.
- Comfortable navigating technical solutions hands-on, ensuring alignment with product instructions.
- Experience acting as a product owner.
- Proven ability to scope, execute, and evaluate high-impact technical projects.
The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial.
Location: This is a remote position that can be done from anywhere in the US or Canada, working PST or CST hours.
Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: California residents applying for positions at Apollo can see our privacy policy here.
E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.
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