
Zuzana Koppova
@zuzanakoppova
I build strong client relationships through service, sales, and operational coordination.
What I'm looking for
Experienced in Customer Service, Back Office Operations, Sales, Marketing, and Graphic Design, with an interest in fashion, health, wellness, and sports. My background combines customer communication, client relationship management, administrative support, order processing, contract management, invoicing, purchasing, and daily operations. I can also bring experience in Graphic Design and Digital Marketing, with an interest in branding, visual communication, social media content, fashion, and creating engaging digital experiences. My fitness, fashion, and wellness experience has further strengthened my organizational skills, teamwork, and ability to coordinate daily operations in a dynamic environment. Fluent in Czech and English, I’m adaptable, detail-oriented, proactive, and eager to learn. I enjoy combining creativity with organization, building positive customer relationships, and contributing to projects that connect people, brands, and services.
I’m open to new opportunities in Customer Service, Back Office, Sales, Marketing, Graphic Design, and roles within the fashion, health, wellness, and sports industries, including remote opportunities where I can continue to develop my skills and make a meaningful contribution
Experience
Work history, roles, and key accomplishments
Graphic & Brand Designer
Sport Vision & BUZZ
Sep 2025 - Sep 2026 (1 year)
Developed visual identities, campaign concepts, mood boards, social media content, and digital assets for fashion and e-commerce brands. Created seasonal promotional visuals while maintaining consistent brand communication across digital touchpoints.
Assistant Operations Manager
Fitness & Wellness Center
Jun 2025 - Aug 2026 (1 year 2 months)
Supported daily operations, coordinated the team, and managed the front desk. Managed administration, invoicing, and monthly operational processes.
Graphic Designer
Max Fitness
Mar 2024 - Apr 2025 (1 year 1 month)
Created social media graphics, promotional campaigns, product visuals, posters, and event materials. Designed fitness calendars, class schedules, and digital content supporting brand communication.
Client Relations Specialist
Marriott Bonvoy, The Westin Melbourne
Dec 2022 - Apr 2025 (2 years 4 months)
Managed premium client relations and delivered exceptional guest experiences. Coordinated front office operations, guest requests, and cross-department communication.
Graphic & Brand Designer
Australian Pacific College
Dec 2022 - Jan 2024 (1 year 1 month)
Created brand identities, guidelines, digital and print materials, packaging, UX design of products, and outdoor advertising. Developed cohesive visual solutions across multiple brand touchpoints and collaborated with creative teams.
Sales Consultant & Operations Specialist
EP Energy Trading a.s.
Oct 2021 - Oct 2022 (1 year)
Managed customer contracts, amendments, and terminations using SAP. Supported business operations through administration, documentation, and client communication.
Client Advisor & Team Manager
Harmonelo
Dec 2020 - Sep 2022 (1 year 9 months)
Provided client consultations and tailored product recommendations. Managed team communication, sales activities, and performance development.
Graphic Designer
Power Gymnasium
Dec 2020 - Sep 2022 (1 year 9 months)
Designed digital and print materials for fitness products, social media, training promotions, and events. Created promotional graphics, posters, and video content for social media.
Freelance Graphic & Brand Designer
Harmonelo
Jan 2021 - Sep 2021 (8 months)
Created brand visuals, packaging, social media content, product launch graphics, and campaigns. Supported photoshoots with models and contributed to event branding and visual communication.
Back Office Specialist
Language Education Solutions s.r.o.
Apr 2020 - Sep 2021 (1 year 5 months)
Managed client documentation, contracts, and administrative processes. Provided professional customer support and coordinated internal activities.
Graphic & Web Designer
Studio MC & Fashion Models
Nov 2019 - Nov 2020 (1 year)
Designed websites, web layouts, marketing visuals, Facebook business pages, and promotional materials for fashion and modelling projects. Created business cards, digital content, and original copy for clients' projects, including cosmetics and fashion competitions.
Purchasing Department & Customer Center Specialist
Phoenix Pharmahandel s.r.o.
Jul 2018 - Feb 2020 (1 year 7 months)
Coordinated supplier communication, purchasing activities, reports, and customer service. Managed client inquiries, complaints, and logistics-related requests.
Sales Consultant & Team Manager
Ramissio
Sep 2015 - Dec 2019 (4 years 3 months)
Provided product consultations and built strong client relationships. Supported sales growth through presentations, networking, and team coordination.
Freelance Graphic & Brand Designer
Glami - Fashion E-commerce
Sep 2015 - Dec 2019 (4 years 3 months)
Created graphic design materials for fashion e-commerce campaigns across web and social media. Designed digital campaign assets and seasonal visual content for products.
Customer Center Operator
Alliance Healthcare s.r.o.
Nov 2014 - Mar 2018 (3 years 4 months)
Managed customer communication and order processing for pharmacies and doctors. Coordinated client requests with internal departments and logistics.
Freelance Graphic & Brand Designer
Ramissio
Designed products and catalogues, flyers, presentations, and created promotional graphics and video content for social media. Developed branded stationery and visual styles.
Education
Degrees, certifications, and relevant coursework
Australian Pacific College
Diploma, Graphic Design
2024 - 2025
Completed a Diploma in Graphic Design at Australian Pacific College in Melbourne, Australia, from April 2024 to April 2025.
High School of Logistics and Chemistry
High School Diploma, Chemistry
2005 - 2010
Earned a High School Diploma as a chemist operator and laboratory technician from the High School of Logistics and Chemistry in Olomouc, Czechia, from September 2005 to June 2010.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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