At 911 Nurses GTA, I coordinated interviews and schedules for nurse applicants, tracked compliance documents, and followed up on missing information. I also handled sensitive applicant data confidentially.
At Amazon, I handled live chat about order issues, account setup, and service concerns, following SOPs and documentation standards while updating customer records and resolutions.
At GogoGrandparents, I assisted seniors and families with account setup and ride scheduling, answered questions, sent confirmation emails, and managed appointments.
My experience also includes inbound chat support at VXI Global and customer service at IQOR. I bring administrative coordination, customer support, and documentation experience to remote operations.
