ZGZsófia Galicza
@zsfiagalicza
Salesforce Solution Architect with extensive project management experience.
HungaryWhat I'm looking for
As a Salesforce Solution Architect at Norsk Hydro, I design tailored solutions that meet business requirements while ensuring seamless integration with various applications. My role involves managing major requests as projects, where I gather requirements, design solutions, and implement them using Agile methodologies. I take pride in supporting my team members and providing user training to ensure successful adoption of the solutions I implement.
Previously, I served as a Technical Project Manager at Norsk Hydro, where I managed smaller projects and delegated tasks effectively to meet deadlines. My experience as a Salesforce System Administrator at Berlitz Corporation allowed me to hone my skills in configuration tasks and develop over 20 Experience Portals for franchise partners. My journey began as a Consultant at Veeva Systems, where I configured functionalities and managed issue resolution, which laid the foundation for my expertise in Salesforce.
Experience
Work history, roles, and key accomplishments
Salesforce Solution Architect
Norsk Hydro
Dec 2023 - Present (2 years)
Designed solutions based on business requirements and tested new applications, integrating them with Salesforce and other apps like Quip, Qualtrix, Own Backup, Zapier, and LinkedIn. Managed major requests as projects, including requirement gathering, design, and Agile implementation, ensuring adherence to timelines.
Technical Project Manager
Norsk Hydro
Sep 2021 - Present (4 years 3 months)
Managed smaller projects, including requirement gathering and implementation within defined timelines. Delegated tasks and managed other team members to complete requests.
Salesforce System Administrator
Berlitz Corporation
Jun 2020 - Present (5 years 6 months)
Performed configuration tasks, including creating fields, objects, apps, flows, validation rules, and approval processes. Developed and maintained over 20 Experience Portals for franchise partners.
Consultant
Veeva Systems Hungary
Jan 2015 - Present (10 years 11 months)
Configured requested functionalities and changes, and migrated changes using tools like VEM and Eclipse. Demonstrated implemented configurations and trained users.
Functional Consultant
Attention CRM Consulting KFT
Jul 2014 - Present (11 years 5 months)
Worked together with other consultants and helped to implement and maintain Salesforce for different companies.
Process Specialist (T2)
Cognizant Technology Solutions
Oct 2012 - Present (13 years 2 months)
Managed technical incidents for Salesforce premier customers from French and English-speaking regions. Diagnosed issues related to Salesforce or integrations.
Helpdesk Analyst (T1)
Getronics (ING)
Aug 2011 - Present (14 years 4 months)
Troubleshot MS Office and internet connectivity issues. Performed account unlocks, password resets, and application installations.
Support Agent
Transcom Hungary (Skype)
Jan 2009 - Present (16 years 11 months)
Provided support to users.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Szeged, Faculty of Law
Master’s Degree, International Studies
2010 - 2013
Completed a Master's degree in International Studies. Focused on advanced topics within the field.
UAUniversity of Szeged, Faculty of Arts
Bachelor’s Degree, Romanistics (French) with a minor in Linguistics
2006 - 2010
Activities and societies: Erasmus Exchange Program, University of Strasbourg (5 months in 2010)
Obtained a Bachelor's degree in Romanistics with a focus on French language and literature. Included a minor in Linguistics.
Availability
Location
HungaryAuthorized to work in
Job categories
Interested in hiring Zsófia?
You can contact Zsófia and 90k+ other talented remote workers on Himalayas.
Message ZsófiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
