Open to opportunities

Zoom Le

@zoomle

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I build accurate, data-driven operational workflows that improve visibility and efficiency.

United States

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What I'm looking for

I'm looking for an operations, product operations, or data-focused role where I can improve workflows, validate operational data, build useful reporting tools, and partner across teams to solve process issues.

I've managed purchasing, inventory, and operational data workflows at Modern Media Design across 30+ concurrent projects and 300+ equipment assets.

I redesigned the Material Equipment Log, built an Excel inventory-tracking system, and streamlined the RMA process to improve workflow visibility and usability. I also investigated discrepancies across product IDs, pricing, purchase orders, shipments, returns, and damaged equipment while supporting $5K–$10K in cost savings through vendor quote analysis.

My experience also includes managing reservations, payments, occupancy, room information, and guest records at Archer Hotel using a hotel property-management system.

In high-volume hospitality operations, I manage concurrent customer, order, transaction, inventory, and service workflows with accuracy under pressure. I bring advanced Excel reporting, data validation, cross-functional coordination, and AI-assisted analysis using ChatGPT and Gemini.

Experience

Work history, roles, and key accomplishments

Office Manager

Modern Media Design

May 2023 - Dec 2025 (2 years 7 months)

Managed operational data and purchasing workflows across 30+ concurrent projects and 300+ equipment assets, monitoring inventory and order status. Redesigned the Material Equipment Log, built the company's inventory tracking system in Excel, and streamlined the RMA process.

Excel Inventory Management Data Analysis Process Improvement Vendor Management Reporting RMA Cross functional Coordination

Education

Degrees, certifications, and relevant coursework

George Mason University

Bachelor of Science, Business Administration and Management

Activities and societies: Minor: Entrepreneurship

Pursued a Bachelor of Science in Business Administration and Management with a minor in Entrepreneurship, including coursework in statistics, data analytics, and operations management.