ZNzonia nabeel
@zonianabeel
Passionate business graduate focused on innovative marketing solutions.
PakistanWhat I'm looking for
I am a recent graduate with a Bachelor's degree in Business Administration, majoring in Marketing, from the Institute of Business Management, Karachi. With a CGPA of 3.40, I have developed a strong foundation in business principles and marketing strategies. My internships at Pakistan International Airlines and MCB Islamic Bank have equipped me with practical experience in customer service, data analysis, and effective communication.
Throughout my academic journey, I have been dedicated to delivering exceptional service and innovative solutions. I have successfully completed projects that involved building brand awareness for emerging online female apparel brands and exploring sustainability in the ride-hailing industry. My skills in data analysis, customer service, and problem-solving have been recognized through merit-based scholarships and awards.
Experience
Work history, roles, and key accomplishments
MBCustomer Service Officer
MCB Islamic Bank
Jan 2018 - Feb 2018 (1 month)
Worked as a Customer Service Officer, handling customer inquiries and complaints, ensuring service excellence, and maintaining employee records. Developed skills in professional email writing and front desk management.
PAIntern - PAX and HR
Pakistan International Airlines
Jan 2017 - Jan 2018 (1 year)
Interned in the PAX and HR departments, focusing on data analysis for target sales and communicating with virtual agents. Gained experience in employee record keeping and time management systems.
TSIntern - L&D Department
The City School
Jan 2016 - Jan 2017 (1 year)
Interned in the Learning and Development department, assisting in customer service operations and enhancing communication skills. Focused on providing exceptional service to clients.
Education
Degrees, certifications, and relevant coursework
IMInstitute of Business Management
Bachelor's in Business Administration, Business Administration
2019 - 2023
Grade: 3.40
Activities and societies: Awarded merit-based scholarship fall 2019 and Balochistan Endowment Fund 2022.
Pursued a Bachelor's in Business Administration with a major in Marketing, focusing on providing exceptional services to clients and promoting a healthy work environment.
The City School
A-Levels, A-Levels
2016 - 2018
Grade: 75.90%
Activities and societies: Internship in PAX (Passenger and Sales) and HR at Pakistan International Airlines.
Completed A-Levels with a focus on Business Studies, Economics, and Accounting, gaining skills in data analysis and communication.
Beaconhouse School System
O-Levels, O-Levels
2015 - 2016
Grade: 77.55%
Activities and societies: Internship in the L&D Department at MCB Islamic Bank.
Completed O-Levels with a focus on various subjects, enhancing foundational knowledge for further studies.
Availability
Location
PakistanAuthorized to work in
Job categories
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