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Zoey Kerr

@zoeykerr

Entry-level customer service and merchandising professional focused on excellent service.

Trinidad and Tobago
Message

What I'm looking for

I’m seeking a dynamic role where I can contribute to a professional team, build new skills, and grow. I want to focus on customer service, learn fast, and help maintain efficient daily store operations in a supportive environment.

I’m a motivated, adaptable team player with strong organizational and communication skills, and I’m known as a quick learner with a positive attitude. I take pride in delivering excellent customer service and supporting a smooth daily experience for customers and teammates.

In my role as a Customer Service Representative at Peppercorns, Westmall, I provided high-quality customer service in a fast-paced retail environment. I assisted customers with inquiries, resolved issues professionally, maintained a clean, organized workspace, and collaborated with team members to ensure a positive customer experience.

I also worked as a Merchandiser at Massy Stores for several months, where I assisted with stocking shelves and organizing product displays. I ensured merchandise was attractively presented and well-maintained, interacted with customers and provided assistance when needed, and supported team efforts to meet store goals and maintain efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BS

Belmont Secondary School

CXC Passes, CXC

Completed CXC passes including English A, Integrated Science, and Information Technology.

Tech stack

Software and tools used professionally

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