Open to opportunities

Shania Hughue

@shaniahughue

Message

Motivated customer-focused professional skilled in retail, clerical support, and service.

Trinidad and Tobago

Message

What I'm looking for

I seek a dynamic, fast-paced role where I can apply customer service and clerical skills, continue learning, and contribute reliably to a collaborative team.

I am a motivated, eager-to-learn professional with hands-on experience in merchandising, clerical support, and customer service across retail and public-sector settings. I consistently deliver organized stock management, friendly reception duties, and accurate order processing while maintaining strong communication and time-management skills.

I hold CXC subject passes and ongoing tertiary certification in Security and Public Safety from the University of Trinidad and Tobago, supplemented by administrative and soft-skills certifications. I seek to grow professionally in dynamic, fast-paced environments where continuous learning and reliable teamwork are valued.

Experience

Work history, roles, and key accomplishments

Merchandiser

Cite Up Limited

Aug 2022 - Dec 2023 (1 year 4 months)

Maintained store shelves, performed stock replenishment and set up displays and price labels to support promotions, reporting shortages to supervisors and improving on-shelf availability.

Merchandising Inventory Management Visual Merchandising stock replenishment Retail Operations Time Management Customer Service

Clerical Assistant

Ministry of Work & Transport

Feb 2019 - Feb 2021 (2 years)

Provided reception and clerical support including greeting visitors, directing calls, photocopying, filing and sorting mail to ensure smooth office operations during on-the-job training.

Reception Clerical Support document preparation Sorting Mail Teamwork

Barista

Rituals Coffee Shop

Jun 2017 - Apr 2018 (10 months)

Processed customer orders accurately, maintained equipment and handled customer inquiries and complaints professionally to deliver consistent service and product knowledge.

Customer Service Order Processing Equipment Maintenance Product Knowledge POS

Education

Degrees, certifications, and relevant coursework

University of Trinidad and Tobago

Certificate, Security and Public Safety

Enrolled in a Certificate in Security and Public Safety with expected completion in November 2026.

CTS College

Professional Certificate, Administrative Assistance

2024 - 2024

Completed an Administrative Assistant professional certificate in 2024.

Chaguanas South Secondary School

CXC, General Secondary Education

2011 - 2016

Completed CXC with four subject passes including English A, Principles of Business, Principles of Accounts, and Integrated Science.

Ministry of Sports and Community Development

Certificates, Professional Development

2021 - 2022

Completed multiple short courses including Computer Literacy, Emotional Intelligence, Conflict De-escalation, Small Entrepreneurs & Management, and Small Scale Agriculture between 2021 and 2022.