Open to opportunities

Schandelia Jones

@schandeliajones

Dependable customer-service professional with retail and food-service experience and certifications in Cosmetology and Data Operations.

Trinidad and Tobago

Message

What I'm looking for

I seek a frontline role in retail or hospitality where I can deliver excellent customer service, grow my skills, and contribute reliably within a collaborative team.

I am a highly motivated customer-service professional with hands-on experience in retail, food service, and cash handling across fast-paced environments. I hold Level 1 certifications in Cosmetology and Data Operations and consistently deliver friendly, efficient service while maintaining accuracy at the point of sale.

My work history includes roles as a retail associate, waitress, crew member, and sales clerk where I supported transactions, organized merchandise, followed food-safety guidelines, and contributed to positive customer experiences. I adapt quickly, multitask well under pressure, and collaborate effectively with teams to meet operational needs.

I bring a strong work ethic, basic computer skills, and a dedication to continuous learning; I am enthusiastic about joining a dynamic team where my communication, reliability, and customer-focus can drive results.

Experience

Work history, roles, and key accomplishments

Sales Clerk

Pennywise Cosmetics

Apr 2025 - Sep 2025 (5 months)

Provided customer service support, assisted customers in finding products, and contributed to store success through reliable teamwork and sales support.

Customer Service Retail Sales Product Knowledge Teamwork Communication Reliability

Crew Member

Pizza Boys

Sep 2024 - Dec 2024 (3 months)

Handled customer orders, prepared food items, processed cash transactions, and maintained food safety and cleanliness standards in the kitchen and service areas.

Food Preparation Order Processing Cash Handling Food Safety Customer Service Record keeping

Waitress

Club Royal Caribbean Casino

Apr 2024 - Aug 2024 (4 months)

Took and served food and drink orders in a fast-paced casino environment while maintaining cleanliness and delivering prompt, high-quality customer service.

Food Service Order Taking Customer Service Time Management Cash Handling Teamwork

Retail Associate

Mode Alive

Mar 2024 - Apr 2024 (1 month)

Assisted customers with purchases, handled cash and card transactions via POS, and maintained merchandise organization and store cleanliness to support sales operations.

Customer Service Cash Handling Merchandising Communication Teamwork

Education

Degrees, certifications, and relevant coursework

Barataria South Secondary School

Caribbean Secondary Education Certificate (CSEC), Secondary Education

2017 - 2022

Activities and societies: Track and Field; placed 3rd in secondary school track and field competition; awarded academic certificate for placing over 60% in Form I.

Completed secondary education and obtained CSEC qualifications in 2022, including English Language, Mathematics, and Social Studies.