Looking for a job

Ziomi Teixidor

@ziomiteixidor

Message

I resolve bilingual customer issues and maintain accurate CRM and administrative records.

United States

Message

What I'm looking for

I'm seeking a fully remote, non-phone customer support or administrative role where I can use written communication, account review, CRM documentation, data accuracy, and back-office support skills.

I've supported customers at Paper Alternative Solutions and Foundever through written correspondence, chat, email, account review, and accurate CRM documentation.

I handle customer requests, resolve account issues, process orders, verify information, and maintain detailed case histories while protecting confidential data. My administrative experience at John Knox Village of Florida also strengthened my recordkeeping, scheduling, and independent back-office support.

I'm fluent in English and Spanish and bring organized, detail-oriented support across Microsoft Office, Google Workspace, CRM systems, and multiple remote platforms.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Customer Service Representative

Current

Paper Alternative Solutions, Inc.

May 2026 - Present (4 months)

Reviews customer accounts and provides accurate information via written and verbal channels. Documents interactions and updates records with high accuracy, following documented procedures and handling confidential data.

Customer Service Documentation Data Entry CRM Microsoft Office Google Workspace Confidentiality

Bilingual Customer Service Representative

Foundever

Jun 2025 - Jun 2026 (1 year)

Provided bilingual customer support via phone, email, and chat. Resolved account issues, processed orders, and documented all interactions in CRM system while managing multiple tasks.

Customer Service Phone Support Email Support Chat CRM Data Entry Multitasking