Treyvon Kilpatrick
@treyvonkilpatrick
Customer service and support professional who improves experiences through clear communication.
United StatesWhat I'm looking for
I’m a results-driven customer service and administrative support professional with 6+ years of experience delivering dependable support in fast-paced environments. I work well independently, manage multiple priorities, and focus on high-quality outcomes—especially in remote settings.
In my roles, I’ve supported 50+ clients daily, kept customer satisfaction above 95%, and used tools like Salesforce, Slack, Zoom, and Microsoft Office 365 to resolve issues efficiently. I also handle scheduling, document preparation, data entry, and virtual coordination—helping teams reduce resolution times and run smoother workflows.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Representative
Florida-Based Tech Solutions
Jun 2022 - Present (4 years 1 month)
Delivered customer support to 50+ clients daily via phone, email, and chat while maintaining customer satisfaction ratings above 95%. Used Salesforce, Slack, and Zoom to manage inquiries and collaborate with cross-functional teams to reduce resolution times.
Administrative Assistant
Sunshine State Logistics
Jan 2020 - May 2022 (2 years 4 months)
Managed scheduling, document preparation, and data entry with high accuracy while coordinating virtual meetings and travel arrangements. Supported daily operations using Microsoft Office 365 and Google Workspace and helped implement remote workflow improvements.
Client Support Specialist
Gulf Coast Services
Jan 2019 - Dec 2019 (11 months)
Provided customer support via phone and in person, resolving concerns while maintaining detailed service records. Handled high-volume inquiries professionally and accurately, strengthening client communication and relationship management.
Education
Degrees, certifications, and relevant coursework
Leesburg High School
High School Diploma, General Education
Earned a High School Diploma from Leesburg High School in 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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