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Zhane Ballentine

@zhaneballentine

Customer service and inventory leadership specialist seeking work-from-home roles where accuracy and problem-solving drive results.

United States
Message

What I'm looking for

I’m seeking a work-from-home role where I can use my customer service and inventory management strengths—delivering accuracy, strong time management, and clear communication—while supporting efficient workflows and continuous improvement.

I’m a highly self-motivated, detail-oriented customer service and inventory leadership professional with 11 years of diverse experience. I bring strong problem-solving, time management, and communication skills, along with technical proficiency and the ability to work independently and efficiently.

At Amazon as a Customer Returns – FC Associate, I inspected and documented returned merchandise conditions to ensure accurate database entries and inventory integrity. I reported product discrepancies and damages, assessed and triaged returns for functionality and resale, and supported an efficient restocking workflow.

I also stepped into leadership at Amazon as a Delivery Station Lead Associate, monitoring team performance and providing recommendations that improved process efficiency. I coordinated with managerial staff to optimize staffing so roles aligned with team members’ strengths, and I helped deliver better operational productivity.

Beyond Amazon, I’ve strengthened my foundation through inventory auditing and frontline service. As an Inventory Auditor with RGIS, I conducted detailed inventory counts and communicated discrepancies for timely resolution, and as a Dollar Tree Manager, I coached and trained new associates to improve competency and employee retention—while creating a supportive, high-performing environment.

Experience

Work history, roles, and key accomplishments

CA

Line Worker

Cosmopolitan Agency

May 2019 - Sep 2019 (4 months)

Inspected makeup products for imperfections and verified bottle and label accuracy to meet high packaging standards.

Education

Degrees, certifications, and relevant coursework

Monroe College logoMC

Monroe College

Associate of Applied Science, Medical Administration

2017 -

Earned an Associate in Applied Science (A.A.S.) in Medical Administration from Monroe College starting in 2017.

AA

Astor Collegiate Academy

High School Diploma

2011 -

Earned a high school diploma from Astor Collegiate Academy in 2011.

Tech stack

Software and tools used professionally

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