Gabrielle Doyle
@gabrielledoyle
Administrative assistant and customer service specialist focused on accurate, efficient remote support.
What I'm looking for
I’m a detail-oriented administrative assistant and customer service specialist with several years of experience building positive customer relationships and maintaining operational efficiency in fast-paced environments. I’m known for professionalism, accuracy, and adaptability—especially when supporting customers through phone, email, and chat.
In my recent role as a Returns Associate, I managed customer inquiries and documented return transactions accurately in company databases. I also researched discrepancies between sales documents and products received, collaborating with teams to keep return processes organized.
Previously, as a Merchandising Service Associate at Lowe’s, I provided customer service by answering inquiries, offering product recommendations, and organizing product displays. I supported operational needs through inventory management by tracking stock levels and replenishing items.
Earlier roles strengthened my front-line communication and organization skills, from managing guest seating and reservations as a Server/Hostess to processing online orders and resolving conflicts as a Retail Associate. I’m especially effective in remote, non-phone support, data entry, and virtual assistant responsibilities where accuracy and responsiveness matter.
Experience
Work history, roles, and key accomplishments
Handled returns and exchange inquiries via phone, email, and chat, ensuring accurate documentation of return transactions. Researched discrepancies between sales documents and products received and collaborated to keep return areas organized.
Provided customer service with product recommendations and supported an engaging in-store shopping experience through organized product displays. Assisted inventory management by tracking stock levels and replenishing items.
Server/Hostess
Big T's Seafood Restaurant
Mar 2024 - Jan 2025 (10 months)
Managed guest seating arrangements and reservations to support dining room efficiency while maintaining a welcoming experience. Addressed guest needs, communicated menu items, and coordinated with kitchen and servers to ensure timely, accurate order delivery during peak hours.
Retail Associate
Rue 21
Mar 2023 - May 2023 (2 months)
Assisted customers by phone with store operations, products, promotions, and orders. Processed online orders for timely delivery, resolved customer conflicts calmly, and organized merchandise displays to support store layout.
Education
Degrees, certifications, and relevant coursework
A.R. Johnson Health Science and Engineering Magnet School
High School Diploma, Health Science and Engineering
Completed a High School Diploma at A.R. Johnson Health Science and Engineering Magnet School.
Augusta Technical College
Nurse Aide, Nursing
Completed an accelerated nurse aide program at Augusta Technical College.
Availability
Location
Authorized to work in
Website
gabriellesdoyle.comJob categories
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