Zayy User
@zayyuser
Store Manager with 10+ years in customer service, logistics, and team leadership—driving sales and operational excellence.
What I'm looking for
I’m a Store Manager with 10+ years of experience across customer service, logistics, and shipping, with 3 years in leadership. I thrive in challenging environments and bring a strong work ethic, along with people skills that motivate teams to perform.
In my current role at Shoe Place Inc (Store Manager), I recruit, select, orient, and train employees, then coach and guide performance through counseling and discipline. I also focus on driving sales through exceptional customer service and consistently meeting goals.
I manage day-to-day operational efficiency by preparing annual budgets, scheduling expenditures, and analyzing variances to protect profitability. I lead by example—ensuring policies and procedures are followed—and step in to assist other stores when needed.
Earlier, as a Shipping Coordinator at Elite Federation Inc., I supported event logistics for shows and conventions by coordinating with account carriers, issuing quotes, and helping meet daily and quarterly targets. I also mentored associates, while building and sustaining strong client relationships.
Experience
Work history, roles, and key accomplishments
Store Manager
Shoe Place Inc
Jan 2021 - Present (5 years 3 months)
Managed store operations by recruiting, selecting, orienting, and training staff, and coaching performance through counseling and discipline. Drove customer service and sales goals while preparing budgets, analyzing variances, and ensuring compliance with company policies.
Shipping Coordinator
Elite Federation Inc
Jan 2015 - Jan 2020 (5 years)
Coordinated logistics and shipping for events, shows, and conventions by working with account carriers to ensure shipments were booked correctly. Issued shipping quotes, met daily and quarterly goals, and mentored team members while building client relationships.
Banquet Server
MRCC Banquet Hall
Jan 2014 - Jan 2015 (1 year)
Prepared events with set up and tear downs while ensuring a professional guest experience. Delivered attentive service during events in a fast-paced, multi-task environment.
Education
Degrees, certifications, and relevant coursework
Cimarron High School
Graduated with honors from Cimarron High School in Las Vegas, Nevada in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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