Zayy User

I’m a Store Manager with 10+ years of experience across customer service, logistics, and shipping, with 3 years in leadership. I thrive in challenging environments and bring a strong work ethic, along with people skills that motivate teams to perform.

In my current role at Shoe Place Inc (Store Manager), I recruit, select, orient, and train employees, then coach and guide performance through counseling and discipline. I also focus on driving sales through exceptional customer service and consistently meeting goals.

I manage day-to-day operational efficiency by preparing annual budgets, scheduling expenditures, and analyzing variances to protect profitability. I lead by example—ensuring policies and procedures are followed—and step in to assist other stores when needed.

Earlier, as a Shipping Coordinator at Elite Federation Inc., I supported event logistics for shows and conventions by coordinating with account carriers, issuing quotes, and helping meet daily and quarterly targets. I also mentored associates, while building and sustaining strong client relationships.