Zariii Malik

Provided customer support handling inquiries and issue resolution, maintaining service standards and quickly learning processes during a multi-month role.

Created marketing reports and supported SEO and digital marketing initiatives that contributed to increased sales and growth while assisting supervisors with administrative tasks.

Handled inbound/outbound customer calls to resolve inquiries and provide support during a short-term engagement, maintaining service quality and call documentation.

Assisted the marketing team with campaigns and content such as articles and blogs during a summer internship, supporting promotional activities.

Completed self-directed SEO coursework via YouTube to develop foundational digital marketing skills.

Completed an MS Office course on Coursera to build proficiency in office productivity tools.

Activities and societies: Improved soft skills (communication, collaboration, time management); completed MS Office and Pearson Test of English courses.

Completed a Bachelor's degree in Public Administration with coursework and extracurricular development in communication and teamwork.

Completed FSc Pre-Medical studies focusing on foundational science courses.

Completed Matriculation with general secondary education.