Zara Fathima

I’m a results-driven, people-focused HR professional with 8 years of experience in Background verification (BGV), performance management, and HR Operations. I develop SOPs, draft HR policies, and keep structured HR documentation accurate, consistent, and audit-ready.

In my most recent role as a Senior Operation Analyst at FIRST ADVANTAGE PVT LTD (Chennai), I identified process improvement opportunities within HR operations and translated findings into structured development and action plans. I generated and maintained MIS reports regularly and built HR dashboards to track KPIs, team performance, and organizational metrics—so decisions stay data-driven.

I’ve owned day-to-day HR operations across the employee lifecycle: recruitment coordination, onboarding, background verification checks, and exit formalities. I administered time & attendance systems in coordination with the Finance team, maintained HRIS databases for data accuracy and compliance, and supported compliance with labor laws and internal governance through periodic audits.

I’m also recognized for impact—awarded “RESULT FOCUS AWARD” (2019, 2021, 2022, 2023, 2024) and multiple SPOT AWARDS at FADV, along with client appreciations. With hands-on expertise in Jira, Workday, PeopleStrong, and HRIS platforms, plus Six Sigma (white & yellow belt) training and an MBA (HR), I’m passionate about improving efficiency, strengthening workplace culture, and enabling employee growth through structured processes.