Looking for a job

Vivek G Kumar

@vivekgkumar

Senior HR & People Operations professional | HR Transformation | Workforce Analytics | Process Automation | 12+ years' experience

India

Message

What I'm looking for

Seeking a remote senior role in HR Operations, People Operations, or HR Transformation. I’m interested in improving employee experience and operational efficiency through process excellence, workforce analytics, automation, and data-driven decision-making within a collaborative, outcome-focused organization.

I am an HR & People Operations professional with 12+ years of experience across employee lifecycle management, workforce operations, talent management, compliance, and business operations. My career spans IT services, e-commerce, manufacturing, and education, with experience across organizations including UST, Flipkart, and NAFFCO Qatar.

A key strength I bring is combining HR domain knowledge with process improvement, analytics, and automation. I have redesigned HR operational workflows that reduced manual processing effort by approximately 60%, developed automated reporting solutions that reduced manual effort by approximately 80%, and built workforce deployment and decision-support solutions that contributed to approximately 30% improvement in utilization outcomes.

My capabilities include HR & People Operations, workforce planning, HR process transformation, workforce analytics, Advanced Excel/VBA, Power BI, HRMS, RPA, and Lean Six Sigma. I am also developing capabilities in AI-enabled process automation and data analytics.

I am particularly interested in remote opportunities where I can combine people operations expertise with process transformation, analytics, and automation to improve employee experience and operational effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Analyst II – Operations

Current

US Technology International Pvt. Ltd.

Aug 2022 - Present (4 years 2 months)

Managed workforce onboarding, people-process coordination, HR ticketing, policy documentation and employee exit activities during complex account/business transitions. Developed workforce and operational reporting solutions and led development of an automated Revenue Tracker reducing manual reporting effort by approximately 80%.

HR Operations Workforce Planning Process Transformation Report Automation Excel VBA Power BI Robotic Process Automation Stakeholder Management Requirements Gathering Process Improvement

Senior Associate – HR Operations

Flipkart Internet Pvt. Ltd.

Apr 2021 - Apr 2022 (1 year)

Managed end-to-end Background Verification operations supporting employee onboarding, vendor coordination, compliance and SLA governance. Improved SLA adherence to approximately 95% and redesigned HR operational workflows, reducing manual processing effort by approximately 60%.

HR Operations Background Verification SLA Management Process Automation Robotic Process Automation Dashboarding Lean Six Sigma Stakeholder Management Compliance

Senior Executive - HR Operations

Ascent Staffing Solutions Pvt Ltd.

Apr 2019 - Apr 2021 (2 years)

Managed high-volume HR Operations processes supporting employee onboarding and Background Verification lifecycle management. Maintained 100% compliance with statutory and company-specific verification requirements and tracked HR operational KPIs to improve service delivery.

HR Operations Background Verification Compliance KPI Tracking Process Improvement Training Stakeholder Management

Academic & People Development Experience

Jan 2015 - Dec 2017 (2 years 11 months)

Delivered courses in Strategic HRM, Organizational Change, HR Management and Business Statistics. Led student training, employability and campus-to-corporate development initiatives, achieving approximately 70% placement success.

Training Placement Management Strategic HR Organizational Change Statistics For Business Mentorship

HR Coordinator

NAFFCO Qatar

Nov 2012 - May 2013 (6 months)

Supported HR Operations and workforce management for a 1,500+ employee population across project teams. Streamlined recruitment processes, reducing hiring turnaround time by approximately 40%.

HR Operations Workforce Management HRMS Recruitment Manpower Planning Performance Management Employee Engagement Policy Orientation

Senior Human Resource Executive

ACEWARE Group

Jun 2009 - Nov 2012 (3 years 5 months)

Managed end-to-end HR Operations across recruitment, onboarding, performance management, compensation support, training, policy administration and employee lifecycle processes. Partnered with business heads on annual manpower planning and workforce budgeting.