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Zama KhumaloZK
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Zama Khumalo

@zamakhumalo

Financial Liaison at BSURE INSURANCE ADVISORS, handling premium collections and helping retain policyholders.

South Africa
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At BSURE INSURANCE ADVISORS, I manage follow-ups on unpaid insurance premiums and help clients with payment and account queries. When clients consider cancelling or have affordability concerns, I discuss suitable alternatives, including lower-cost cover options where appropriate.

Previously, I worked in customer retention at SAVVY BROKERS, responding to client concerns and managing account requests. My administration experience includes preparing property documents at KAGO M REAL ESTATE SOLUTIONS and processing client account matters at BHAM AND DAHYA ATTORNEYS.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TI

TEFL Professional Development Institute

TEFL NQF Level 5, TEFL

2018 - 2018

Completed TEFL NQF Level 5 certification in 2018.

Tshwane University of Technology logoTT

Tshwane University of Technology

Incomplete, Public Management

2012 - 2013

Studied Public Management at Tshwane University of Technology from 2012 to 2013, but did not complete the program.

NS

Nigel High School

Matric, General

2007 - 2011

Completed Matric at Nigel High School from 2007 to 2011.

Tech stack

Software and tools used professionally

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