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zakiyia Crosdale

@zakiyiacrosdale

Administrator with experience at Irwin Mitchell Solicitors, preparing court document bundles and coordinating client records and meetings.

United Kingdom
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At Irwin Mitchell Solicitors, I provided administrative support to solicitors working on injury and accident claims. I prepared legal document bundles for court cases and kept records organised and up to date.

At North Middlesex Hospital NHS Trust, I assisted patients, staff and visitors at a busy reception desk. I prepared patient records and managed appointment booking systems across outpatient clinics.

As Assistant Road Manager for Royal Sounds Music Band, I organised travel and accommodation, circulated tour schedules, and liaised with promoters and venues. I also have experience serving customers at Tottenham Hotspur Stadium and coordinating payments and paperwork for the band.

Experience

Work history, roles, and key accomplishments

Tottenham Hotspur Stadium logoTS
Current

Bar Staff

Tottenham Hotspur Stadium

Jun 2018 - Present (8 years 5 months)

Prepared alcoholic and non-alcoholic drinks and served snacks. Provided friendly customer service in a busy stadium environment.

London Borough of Enfield – Adult Social Care logoLC

Administrative and Finance Assistant

London Borough of Enfield – Adult Social Care

Jan 2015 - Oct 2015 (9 months)

Prepared documents for social workers and enablement workers. Contacted clients to arrange appointments and maintained client databases.

London Borough of Enfield logoLE

Business Administrator (Apprentice)

London Borough of Enfield

Apr 2012 - Dec 2014 (2 years 8 months)

Acted as a first point of contact for customers with benefits queries. Maintained spreadsheets, prepared files, and managed diaries.

CI

Customer Service Advisor

CCA International

Jun 2014 - Sep 2014 (3 months)

Acted as a first point of contact for potential customers. Identified customer needs and recommended suitable BT products.

YC

Volunteer

Yashua Arts & Culture

Jan 2008 - Dec 2012 (4 years 11 months)

Volunteered with a community arts organisation providing music studio space, workshops, a homework club, and an art gallery.

Education

Degrees, certifications, and relevant coursework

EC

Enfield College

NVQ Level 2 and 3, Business Administration

2023 - 2023

Completed NVQ Level 2 and 3 in Business Administration at Enfield College in 2023.

PC

Point Blank College

Certificate, Music Education

2012 - 2013

Earned a Certificate in Music Education from Point Blank College, London, from 2012 to 2013.

BS

Bishop Stopford's School

GCSE, Mathematics

2004 - 2009

Completed GCSE Mathematics at Bishop Stopford's School, London, from 2004 to 2009.

BS

Bishop Stopford's School

GCSE, English

2004 - 2009

Grade: C

Completed GCSE English Language (C) and English Literature (C) at Bishop Stopford's School, London, from 2004 to 2009.

Tech stack

Software and tools used professionally

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