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Zakir Nabi

@zakirnabi

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Recovery and Collection Officer at HDFC BANK who handled overdue accounts, customer follow-ups, and payment records.

India

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What I'm looking for

I'm seeking a work-from-home opportunity where I can use my experience in customer handling, follow-up, documentation, data entry, and online communication. I'm comfortable working independently, maintaining accurate records, meeting targets and deadlines, and supporting customers remotely.

At HDFC BANK, I handled customer accounts and followed up on outstanding payments and overdue accounts. I explained dues and repayment schedules, and addressed customer queries about payments.

I maintained records of customer interactions, payment status, and collection follow-ups while working toward assigned monthly recovery and collection targets. I also coordinated with the concerned team on account updates and handled customer and financial information confidentially.

Through freelance computer work, I completed online applications, prepared CVs, and created office documents using Microsoft Word. I also supported online registration, document uploads, PDF conversion, and accurate data entry.

Experience

Work history, roles, and key accomplishments

Freelance Computer Assistant

Self Employed

Provided computer assistance including form filling, CV preparation, document creation, and online services. Maintained accurate records and ensured error-free data entry.

Microsoft Word Data Entry Online Research Email Handling Document Formatting PDF Conversion Internet Browsing

Recovery & Collection Officer

HDFC Bank

Handled customer accounts and followed up on outstanding payments and overdue accounts. Maintained accurate records and coordinated with the team to achieve monthly recovery targets.