At Bharat Financial Inclusion Limited, I manage end-to-end loan collection activities and follow up with customers to support timely repayments.
I conduct field visits and coordinate with borrowers to support recovery and reduce overdue accounts. I also handle questions about repayment schedules and processes while maintaining customer relationships.
I work toward monthly and quarterly collection targets, follow company policies and procedures, and maintain collection and customer interaction records for reporting and compliance. I use Microsoft Excel for data tracking and reporting.
