DEEPAK KUMAR
@deepakkumar54
I support banking collections, backend operations, and accurate customer records.
IndiaWhat I'm looking for
I've supported Kotak Mahindra Bank's Collection Department by following up on customer accounts, coordinating overdue payment recovery, and responding to queries about dues and repayments.
I maintain accurate collection records and customer payment statuses while working toward monthly collection targets and professional customer relationships.
As a freelancer, I've delivered data entry and digital marketing support, including spreadsheet management, online research, email marketing, content management, and basic social media activities.
I'm ready to contribute immediately in backend operations, banking or financial services, and customer support roles where accurate records, timely follow-ups, and service quality matter.
Experience
Work history, roles, and key accomplishments
Junior Associate, Collection Department
Managed customer account follow-ups and payment collection activities, handling overdue payment recovery through calls and customer coordination. Maintained collection records, updated customer payment status, and assisted customers with queries related to dues and repayments.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Master of Arts, History
Pursuing a Master of Arts in History.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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