SHWETANK AGRAHARI

SA

Looking for a job

SHWETANK AGRAHARI

@shwetankagrahari

Collections professional at IDFC FIRST Bank who managed debt follow-up, field officer coordination, and settlement support.

At IDFC FIRST Bank, I managed debt-management and collections activities, following up with customers and coordinating field officers, allocations, and monitoring.

At Hero FinCorp Ltd., I supported operations and customer service, coordinating with customers and internal teams on operational requirements. My experience also includes settlement coordination, documentation, and accounting and finance transactions.

Experience

Work history, roles, and key accomplishments

IB

Associate Debt Manager

IDFC FIRST Bank

Mar 2025 - Jul 2026 (1 year 4 months)

Managed debt-management and collections activities, focusing on customer follow-up and target achievement. Coordinated field officers and supported allocation, monitoring, and incentive-related activities.

Collections Management Customer Relationship Management Team Coordination Documentation Communication Skills

HL

Operations Executive

Hero FinCorp Ltd.

Jan 2024 - Jan 2025 (1 year)

Supported operational activities and customer service processes in a financial-services environment. Coordinated with customers and internal teams to ensure timely handling of operational requirements.

Operations Management Customer Service Accounting Finance Transactions Documentation Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

KI

KNIPS Management Institute

Bachelor of Business Administration, Business Administration

Grade: 73%

Bachelor of Business Administration degree from KNIPS Management Institute, Sultanpur, completed in 2018 with 73%.

SS

St. Xavier’s Sr. Sec. School

Intermediate, General

Grade: 63%

Intermediate (Class XII) from St. Xavier’s Sr. Sec. School, CBSE, completed in 2014 with 63%.

SS

St. Xavier’s Sr. Sec. School

High School, General

Grade: 8.6 CGPA

High School (Class X) from St. Xavier’s Sr. Sec. School, CBSE, completed in 2012 with 8.6 CGPA.

Tech stack

Software and tools used professionally

Microsoft Excel

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

30k+ USD

Job categories

Collections Specialist Operations Executive Debt Management

Skills

Collections Management Debt Management Customer Follow up Field Officer Settlement Coordination Branch Operations Customer Service Customer Relationship Management Accounting Finance Transactions Documentation Operational Support Team Coordination Project Management Public Relations

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