sulagna bose
@sulagnabose
Customer relations specialist at Bajaj Finance, managing collections and customer handling.
IndiaWhat I'm looking for
At Bajaj Finance, I worked as a Collection Manager, managing collections and customer relationships.
Before that, I worked as a Collection Executive at HDB Financial Services.
I hold a Debt Recovery Agent (DRA) Certification from Indian Institute of Banking & Finance.
I bring experience in recovery management, data entry, and basic computer operations, including MS Office.
Experience
Work history, roles, and key accomplishments
Collection Manager
Managed collection activities and customer handling, ensuring effective recovery management and positive customer relationships.
Collection Executive
HDB Financial Services
Executed collection processes and managed customer interactions to support debt recovery and maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
St. Paul’s Cathedral Mission College, University of Calcutta
Graduation
Graduation from St. Paul’s Cathedral Mission College, University of Calcutta in 2022.
Dum Dum Girls High School (H.S), WBCHSE
Higher Secondary (12th)
Higher Secondary (12th) from Dum Dum Girls High School (H.S), WBCHSE in 2019.
Dum Dum Subhas Nagar Girls High School (H.S), WBBSE
Secondary (10th)
Secondary (10th) from Dum Dum Subhas Nagar Girls High School (H.S), WBBSE in 2017.
Indian Institute of Banking & Finance
Debt Recovery Agent (DRA) Certification
Debt Recovery Agent (DRA) Certification from Indian Institute of Banking & Finance.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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