Sanglap Das

SD

Looking for a job

Sanglap Das

@sanglapdas

Collection executive at HDFC BANK who resolved payment issues and negotiated repayment plans with clients.

What I'm looking for

I want to build a career in a fast-paced, leading corporate where I can challenge my skills, explore my capabilities, and grow professionally while being resourceful, innovative, and flexible.

At HDFC BANK, I communicated with clients to resolve payment issues and negotiate repayment plans. I managed customer accounts and analyzed account histories to identify trends and develop collection strategies.

Previously, as a Backoffice executive at Writer information, I assisted with data entry, maintained company database records, and prepared reports and summaries. I also organized documentation and supported clients by email and phone.

Experience

Work history, roles, and key accomplishments

HB

Collection Executive

HDFC Bank

Sep 2024 - Aug 2026 (1 year 11 months)

Communicated with clients to resolve payment issues and negotiate repayment plans. Managed customer accounts to ensure timely collection of outstanding payments.

Collections Client Communication Negotiation Account Management Data Analysis

WI

Backoffice Executive

Writer Information

Jul 2022 - Aug 2024 (2 years 1 month)

Assisted in data entry and maintained accurate records in company databases. Organized files and documentation to ensure easy access and retrieval.

Data Entry Record keeping Documentation Reporting Client Communication

Education

Degrees, certifications, and relevant coursework

CU

Calcutta University

Bachelor of Commerce, Accounting

2018 - 2021

Pursued a Bachelor of Commerce with Accounting Honours from Calcutta University from 2018 to 2021.

AB

Acharya Prafulla Chandra High School for Boys

Higher Secondary Certificate, General Studies

2016 - 2018

Completed higher secondary education under the West Bengal Council of Higher Secondary Education from 2016 to 2018.

AB

Acharya Prafulla Chandra High School for Boys

Secondary School Certificate, General Studies

2010 - 2016

Completed secondary education under the West Bengal Board of Secondary Education from 2010 to 2016.

Tech stack

Software and tools used professionally

Microsoft Excel

Tally

Microsoft Word

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

373k+ INR

Social media

Job categories

Collections Back Office Executive

Skills

Debt Collection Payment Resolution Payment Negotiation Account Management Collection Strategies Account History Analysis Data Entry Database Records Management Report Preparation Document Management client support Tally Microsoft Word Excel

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