Looking for a job

zainal arifin

@zainalarifin1

Payment operations professional who verified bank, QRIS, virtual account, and mobile payments at PT Social Ritel Indonesia.

Indonesia

Message

At PT Social Ritel Indonesia, I verified online bank transfers and offline payments, including QRIS, Virtual Accounts (VA), and mobile payments.

I processed verified payments and refunds, monitored payment-related issues, and worked to resolve them.

I also followed up on payment issues with third-party partners.

Earlier, I managed the Order Processing team at PT Sorabel (formerly PT Sale Stock Indonesia), assigning tasks and coordinating issues across departments. Before that, I processed customer orders and verified online payments at PT Sale Stock Indonesia (later PT Sorabel).

Experience

Work history, roles, and key accomplishments

Payment Verificator

PT Social Ritel Indonesia

Sep 2020 - Aug 2026 (5 years 11 months)

Verified online and offline payments including QRIS, Virtual Accounts, and mobile payments. Processed payments and refunds, monitored and resolved payment issues, and followed up with third-party partners.

Payment Verification Payment Processing Refunds QRIS Virtual Accounts Mobile Payments Issue Resolution Third Party Coordination

Team Leader – Order Processing

PT Sorabel

Jan 2017 - Sep 2020 (3 years 8 months)

Managed the Order Processing team, assigned tasks, coordinated cross-departmental follow-ups, and maximized team performance and productivity.

Team Management Task Assignment Cross functional Coordination Performance Optimization Order Processing

Order Processor

PT Sale Stock Indonesia

Oct 2015 - Dec 2016 (1 year 2 months)

Processed customer orders, verified online payments, followed up on incomplete or incorrect address information, and coordinated with third-party partners on payments.

Order Processing Payment Verification Customer Follow up Third Party Coordination