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Alen Sibuea

@alensibuea

Finance professional at PT Asuransi MSIG Indonesia improving business processes, with 12+ years in order-to-cash and credit control.

Indonesia

Message

What I'm looking for

I'm open to remote part-time or contract work, across any time zone.

At PT Asuransi MSIG Indonesia, I lead process-improvement projects with business leaders to raise efficiency and reduce cost. I also run monthly ISO 27001 team meetings, identify control issues, and prepare remediation plans and gap analyses.

At PT Cargill Indonesia, I executed process transitions for a regional transformation and optimisation programme. I created country-specific SOPs, trained SMEs, and analysed gaps during optimisation.

Across IBM, Accenture, Cargill, and MSIG, I've worked in order-to-cash, credit control, and accounts payable. I reduced client debtor days from over 90 to 30 within six months while managing a portfolio of 100+ accounts, and managed 300+ customer accounts from creditworthiness assessment through collections and dispute resolution.

At IBM, I managed an accounts payable team of 17 across seven countries, covering the invoice-to-payment cycle for Asia Pacific. I'm open to remote part-time or contract work across time zones.

Experience

Work history, roles, and key accomplishments

Current

Business Excellence Supervisor

Current

PT Asuransi MSIG Indonesia

Jun 2022 - Present (4 years 3 months)

Lead process-improvement projects with business leaders to raise efficiency and reduce cost. Run monthly ISO 27001 team meetings, identify control issues, and prepare senior management reporting.

Process Improvement ISO 27001 Gap Analysis Reporting Customer Feedback Analysis

Regional Project Lead

PT Cargill Indonesia

Dec 2021 - May 2022 (5 months)

Executed process transitions for a regional transformation and optimisation programme, reporting to the global process lead. Created country-specific SOPs, trained SMEs, and analysed gaps during optimisation.

Process Transition SOP Development Training Gap Analysis Optimization

Operations and Strategy Manager

PT Digital Medika Informatik (Triasse)

Jan 2021 - Dec 2021 (11 months)

Investigated discrepancies and performed account, bank, and inventory reconciliations. Owned budget planning, workshops, and client relationship management.

Reconciliations Budget Planning Customer Relationship Management Workshop Facilitation

Project Consultant, Order to Cash

RGP – Resources Global Professionals

Sep 2019 - Dec 2020 (1 year 3 months)

Supported merger and acquisition integration for the full O2C cycle, from purchase order to customer payment. Reviewed customer master data, risk classes, credit limits, pricing, and rebate programmes; led credit management for receivables.

Order To Cash M&A Integration Credit Management Customer Master Data Pricing Rebate

Accounts Payable Team Lead, Asia Pacific

IBM

Oct 2018 - Jun 2019 (8 months)

Owned the AP cycle from invoice processing to payment; issued monthly and quarterly AP reporting to global leadership. Managed 17 people across seven countries, drove standardisation, and handled audit-ready DTP/SOP reviews.

Accounts Payable Team Leadership Invoice Processing Payment Processing Reporting SOP Review Standardisation

Finance & Accounting Analyst – Credit Control and P2P

IBM

Feb 2017 - Oct 2018 (1 year 8 months)

Cut debt and DSO year on year across 100+ accounts; recovered potential write-offs and prepared bad-debt analyses. Handled disputed invoices, receipt and credit allocation, AR reconciliation for month-end close, and customer payment terms.

Credit Control Debt Collection Days Sales Outstanding (DSO) Reduction Dispute Resolution AR Reconciliation Bad Debt Analysis P2P