I've managed end-to-end e-commerce operations for my online store since 2013 across Shopee, Tokopedia, TikTok Shop, and Blibli, overseeing customer service, order fulfillment, packing, logistics, and promotional campaigns.
Previously, I supervised accounts receivable at PT Sanmiguel Furefoods Indonesia, producing aging and sales reports, managing outstanding invoices and credit limits, reconciling customer accounts, and resolving billing disputes with sales and finance teams. Across 19 years of experience, I've also supported HR administration, technical support, and executive operations using SAP, Microsoft Excel, and Microsoft Office.
