Open to opportunities

Muhammad Safarudin

@muhammadsafarudin

Quality Assurance professional with a focus on data accuracy, efficient processing, and customer experience improvement.

Indonesia

Message

What I'm looking for

Saya ingin berkontribusi di tim yang mengutamakan ketelitian, proses yang terorganisir, dan peningkatan kualitas layanan. Saya siap fokus pada Quality Assurance, verifikasi data pelanggan, serta koordinasi operasional yang efisien.

I’m a Quality Assurance professional who helps teams deliver consistent performance through disciplined verification and organized processes. I’ve handled QA work for major e-commerce environments, and I bring strong knowledge of customer data processing procedures along with solid computer skills.

Beyond QA, I’ve supported customer-facing and administrative work—especially customer service email, sales administration, and simple financial reporting—so I understand both the operational details and how accuracy impacts outcomes. I’m proficient with MS Word, Excel, and PowerPoint, and I’m comfortable learning new tools quickly while maintaining reliable, detail-oriented execution.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance

Current

PT Shopee Indonesia

Jul 2023 - Present (2 years 9 months)

Performed Quality Assurance activities at PT Shopee Indonesia while supporting accurate and efficient customer data processing and verification.

Quality Assurance Data Processing Data Verification Word PowerPoint Attention To Detail

Quality Assurance

PT Transcosmos Indonesia

Jun 2019 - Jul 2023 (4 years 1 month)

Worked as a Quality Assurance professional on the Tokopedia Semarang project at PT Transcosmos Indonesia, focusing on reliable customer data handling and verification.

Quality Assurance Data Verification Word Attention To Detail Reporting

Customer Service Email

PT Transcosmos Indonesia

Dec 2018 - Jun 2019 (6 months)

Handled email-based customer service for the Tokopedia Semarang project at PT Transcosmos Indonesia, ensuring professional business correspondence and responsive communication.

Customer Service Communication Data Processing Data Verification Word

Sales Admin

PT Price Solutions Indonesia

Nov 2010 - Oct 2017 (6 years 11 months)

Managed sales administration at PT Price Solutions Indonesia (Standard Chartered Group company), maintaining organized records and supporting simple financial reporting.

Sales Administration Word Record keeping Data Verification Attention To Detail

Finance & Computer Technician

CV. Digital Store

Jul 2007 - Aug 2009 (2 years 1 month)

Handled finance duties and computer technician work at CV. Digital Store (placement in Kabupaten Tegal), ensuring accurate reporting and supporting basic computer-related needs.

Word Verification Attention To Detail