Muhammad Safarudin
@muhammadsafarudin
Quality Assurance professional with a focus on data accuracy, efficient processing, and customer experience improvement.
What I'm looking for
I’m a Quality Assurance professional who helps teams deliver consistent performance through disciplined verification and organized processes. I’ve handled QA work for major e-commerce environments, and I bring strong knowledge of customer data processing procedures along with solid computer skills.
Beyond QA, I’ve supported customer-facing and administrative work—especially customer service email, sales administration, and simple financial reporting—so I understand both the operational details and how accuracy impacts outcomes. I’m proficient with MS Word, Excel, and PowerPoint, and I’m comfortable learning new tools quickly while maintaining reliable, detail-oriented execution.
Experience
Work history, roles, and key accomplishments
Quality Assurance
PT Shopee Indonesia
Jul 2023 - Present (2 years 9 months)
Performed Quality Assurance activities at PT Shopee Indonesia while supporting accurate and efficient customer data processing and verification.
Quality Assurance
PT Transcosmos Indonesia
Jun 2019 - Jul 2023 (4 years 1 month)
Worked as a Quality Assurance professional on the Tokopedia Semarang project at PT Transcosmos Indonesia, focusing on reliable customer data handling and verification.
Customer Service Email
PT Transcosmos Indonesia
Dec 2018 - Jun 2019 (6 months)
Handled email-based customer service for the Tokopedia Semarang project at PT Transcosmos Indonesia, ensuring professional business correspondence and responsive communication.
Sales Admin
PT Price Solutions Indonesia
Nov 2010 - Oct 2017 (6 years 11 months)
Managed sales administration at PT Price Solutions Indonesia (Standard Chartered Group company), maintaining organized records and supporting simple financial reporting.
Finance & Computer Technician
CV. Digital Store
Jul 2007 - Aug 2009 (2 years 1 month)
Handled finance duties and computer technician work at CV. Digital Store (placement in Kabupaten Tegal), ensuring accurate reporting and supporting basic computer-related needs.
Education
Degrees, certifications, and relevant coursework
STMIK YMI, Tegal
Sarjana Komputer (S.Kom), Teknik Informatika
2004 - 2008
Grade: IPK 3.06 dari 4.00
Activities and societies: Ketua BEM (2006–2007).
Strata-1 Teknik Informatika (S.Kom) at STMIK YMI, Tegal, completed in 2004–2008 with IPK 3.06/4.00.
SLTP Negeri 1 Slawi
Sekolah Menengah Pertama (SLTP)
1997 - 2000
Menempuh pendidikan di SLTP Negeri 1 Slawi pada 1997–2000.
ALFABANK Semarang
Desain Grafis, Desain Grafis
2018 -
Mengikuti kursus Desain Grafis di ALFABANK Semarang pada Jun 2018–Jul 2018.
SMU Negeri 1, Slawi
Sekolah Menengah Atas (SMU), Ilmu Pengetahuan Sosial (IPS)
2000 - 2003
Menempuh pendidikan di SMU Negeri 1 Slawi dengan jurusan IPS pada 2000–2003.
ALFABANK Semarang
English Conversation, English
2018 -
Mengikuti English Conversation di ALFABANK Semarang pada Mei 2018–Jul 2018.
SD Muhammadiyah, Slawi
Sekolah Dasar (SD)
1991 - 1997
Menempuh pendidikan dasar di SD Muhammadiyah, Slawi pada 1991–1997.
Availability
Location
Authorized to work in
Job categories
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