Looking for a job

Zainab Ali

@zainabali6

I'm a multilingual healthcare professional supporting patient care, medical documentation, and service operations across clinical and customer-facing settings.

Canada

Message

What I'm looking for

I'm looking for a service-oriented healthcare or administrative role where I can support patients and clients with care, communication, and efficiency while continuing to grow in a diverse, fast-paced team.

I've supported patient care and clinical documentation at Services Hospital Lahore, POF Hospital, and Rawal General and Dental Hospital. During my rotational intern doctor role, I assisted with diagnosis, treatment planning, ward rounds, vital signs, IV-line insertion, blood sampling, catheterization, wound dressing, and patient education.

I've also delivered high-volume customer service and administrative support at Tim Hortons and Disha Patel Realtor, including POS transactions, scheduling, data entry, translation, and resolving client concerns. I communicate in Hindi, Punjabi, English, and Mandarin and bring experience working thoughtfully with diverse patients, clients, and teams.

Experience

Work history, roles, and key accomplishments

Team Member

Tim Hortons

Jan 2024 - Jan 2025 (1 year)

Provided fast, friendly, and accurate customer service in a high-volume environment. Handled cash, credit and debit transactions using POS systems with accuracy.

Customer Service POS systems Cash Handling Inventory Management Food Safety Teamwork Conflict Resolution

Receptionist

Disha Patel Realtor

Jan 2023 - Jan 2024 (1 year)

Provided exceptional service to customers and agents, managing an average of 30 calls per day and providing translation services. Scheduled appointments and managed calendars for agents, ensuring zero conflicts.

Customer Service Call Handling Translation Scheduling Calendar Management Data Entry Administrative Support Inventory Management

Intern

POF Hospital

Jan 2023 - Dec 2023 (11 months)

Worked with mental health teams to support patient evaluation and care. Gained experience in psychiatric interviews and observation of therapy sessions.

Patient Care Psychiatric Assessment Documentation Mental Health Clinical Observation

House Officer (Intern Doctor)

Services Hospital Lahore

Jan 2022 - Jan 2023 (1 year)

Completed a one-year rotational internship in Medicine, Surgery, ENT and Pediatrics. Assisted senior doctors in patient diagnosis, treatment planning, and daily ward rounds.

Clinical Procedures Patient Care Medical Documentation Vital Signs Monitoring Pre Operative Care Postoperative Care Emergency management Patient Education

Intern

Rawal General and Dental Hospital

Jan 2021 - Jan 2022 (1 year)

Assisted healthcare professionals with daily tasks and patient care activities. Supported administrative duties such as filing, data entry and organizing patient records.

Patient Care Administrative Support Data Entry Communication Skills Teamwork

English Language Tutor

Handan, Hebei, China

Jan 2017 - Jan 2019 (2 years)

Taught English to Grade 1-5 students, developing age-appropriate lesson plans and activities. Assessed students' progress through regular tests and provided constructive feedback.

Teaching Lesson Planning Student Assessment Feedback Communication Skills Classroom Management