Open to opportunities

Arifa al Bely

@arifaalbely

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Dedicated customer-service professional transitioning into medical administrative roles.

Canada

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What I'm looking for

I seek a healthcare administrative role where I can use clinical training and retail experience to support patients, grow professionally, and contribute to a collaborative team.

I am a dedicated customer-service professional with several years of retail experience and formal training in medical office procedures, clinical practices, and health unit coordination. I combine strong communication skills in English and Bengali with practical certifications such as First Aid/CPR and hands-on clinical practicum experience.

I have worked in fast-paced retail environments where I developed reliability, attention to detail, and teamwork, and I am now focused on applying my medical/clinical coursework and administrative training to a healthcare office role that values responsibility, learning, and steady growth.

Experience

Work history, roles, and key accomplishments

Sales Associate

7-Eleven Canada Inc.

Jun 2019 - May 2023 (3 years 11 months)

Provided retail sales, cashiering, and customer service at high-traffic convenience store; maintained inventory and store presentation while achieving service quality standards over four years.

Customer Service Cash Handling Inventory Management Merchandising Loss Prevention Time Management

Sales Associate

Shoppers Drug Mart

Aug 2019 - Sep 2022 (3 years 1 month)

Delivered frontline retail and customer support in a pharmacy retail environment; assisted with merchandising, stock replenishment, and maintained regulatory compliance during peak periods.

Customer Service Retail Sales stock replenishment Merchandising Cash Handling POS Regulatory Compliance

Education

Degrees, certifications, and relevant coursework

Academy of Learning

Certificate, Medical/Clinical Courses

Completed Medical/Clinical courses including medical terminology, anatomy and physiology, medical transcription, medical office procedures, clinical procedures, First Aid/CPR, and clinical practicum.