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Zafeer Iqbal

@zafeeriqbal

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Experienced computer technician with over 10 years in IT support.

Pakistan

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What I'm looking for

I am looking for a role that challenges my technical skills and offers opportunities for growth in a collaborative environment.

I am a dedicated computer technician with over 10 years of experience in diagnosing and resolving hardware and software issues. My journey in the IT field has equipped me with a diverse skill set, including desktop and laptop repairs, network support, and system installations. I have a proven track record of maximizing productivity through effective troubleshooting and application upgrades.

Throughout my career, I have worked with leading companies such as Trumax Group and G4S Secure Solutions LLC, where I provided first and second-level technical support. My expertise extends to Windows installation, network configuration, and telecom support, ensuring seamless operations for my clients. I am passionate about leveraging technology to improve efficiency and am always eager to learn and adapt to new challenges.

Experience

Work history, roles, and key accomplishments

Team Leader Computer Technician

Trumax Group

Sep 2018 - Aug 2019 (11 months)

Operated the dashboard system at CAFU, managing on-demand fuel supply operations. Ensured efficient and timely service delivery through system monitoring and coordination.

Dashboard System Operation Fuel Supply Management System Monitoring Coordination Service Delivery

Computer Technician

G4S Secure Solutions LLC.

Jun 2015 - Mar 2018 (2 years 9 months)

Provided first and second-level technical support for desktops and laptops, including Windows installation and troubleshooting. Managed network, Wi-Fi, printer, copier, fax, and mobile device support.

Desktop Support

Computer Technician

Data Direct Group

Jun 2007 - Feb 2015 (7 years 8 months)

Delivered first and second-level technical support for desktops and laptops, including Windows installation and network troubleshooting. Handled office administration tasks such as call reception, stationary maintenance, and meeting arrangements.

Desktop Support Windows Installer Office Administration

Security Guard/ Site Supervisor

Group 4 Securitas Security Services LLC.

Jan 2003 - May 2007 (4 years 4 months)

Responsible for site security and supervision, ensuring the safety and security of the premises. Managed security protocols and oversaw daily operations.

Security Protocols Operations Management Safety Procedures

Education

Degrees, certifications, and relevant coursework

GOVT HIGH SCHOOL UDHOWALI

High school diploma, General Studies

1993 - 1997

Completed high school education at Govt High School Udhowali, earning a high school diploma in 1997. This foundational education provided essential knowledge and skills.