Khurram Shehzad

Provided technical support for hardware and software issues to clients, collaborating with team members to develop efficient support processes and documentation. Assisted in the installation and maintenance of hardware and software systems, conducting system updates and patches to ensure security and functionality.

Installed and configured a range of IT equipment, including desktops, laptops, CCTV cameras, and POS systems, while also proficiently setting up network devices like routers and switches. Provided technical support for current and legacy software releases, effectively troubleshooting installation and configuration problems to minimize downtime.

Configured and troubleshot IT equipment, including cameras, NVRs, and other hardware, ensuring optimal functionality. Monitored and operated all forms of equipment, maintaining and optimizing IT and CCTV systems for peak performance.

Prepared and maintained employment records related to hiring, terminations, and leave events, informing employees about their duties, responsibilities, and benefits. Filed customer and business documents both physically and electronically, organizing and recording incoming messages systematically.

Installed and configured computer hardware, software, systems, networks, printers, and scanners, responding promptly to service issues and requests. Designed, specified, configured, and installed analog and digital CCTV systems, assisting with the configuration, deployment, and support of network assets.

Installed and configured IT products, POS machines, and CCTV systems, managing networking, troubleshooting, and programming tasks. Provided detailed technical specifications for products, demonstrating functionality and offering technical advice to customers.

Completed studies in Commerce, gaining foundational knowledge in business principles. Developed skills relevant to financial operations and administrative tasks.