At BIG Language Solutions, I deliver English–Vietnamese medical and legal interpretation through video remote and over-the-phone sessions. I convey specialized terminology while preserving speaker intent, tone, and meaning.
At Cruise Automation, I coordinated autonomous vehicle operations and responded to operator issues, incidents, and public interactions. I monitored vehicle status, battery levels, and mileage, and coordinated cross-functional updates and incident escalations.
Earlier, at LanguageLine Solutions, I interpreted conversations in medical, legal, business, and service settings. At Transdev (on-site at Waymo), I coordinated vehicle dispatch and fleet readiness, guided operators through pre-deployment checks, and escalated vehicle or mission exceptions.
