Luigino Taboada

Operate a 53' tractor-trailer on regional routes, ensuring full compliance with DOT requirements and insurance documentation.

Achieved a 100% on-time delivery rate across assigned routes while maintaining rigorous pre-trip safety inspections.

Operated a 53' refrigerated tractor-trailer intrastate with zero accidents, maintaining full compliance with DOT and insurance documentation.

Made 60+ daily outbound calls educating members on benefits, converting leads into home-delivery sales at a 70% closing rate.

Delivered 5–6 in-home sales consultations daily with a 70% upsell success rate and coached new hires to a 30% pre-visit phone close rate.

Rewrote the sales script to cut average call handling time by 30% and raise closing rates by up to 20% during peak pandemic demand.

Managed and coached rotating teams of 25+ interpreters, with 90% of direct reports earning performance bonuses within 15 days of program changes.

Completed high school education at New Beginnings Christian Academy in Arlington, TX.

Holds a Commercial Driver's License (CDL-A) with Air Brake Endorsement and DOT Physical Certification, expiring in October 2031.