Open to opportunities

Zach Miller

@zachmiller

Message

Data-driven Sales Operations and Pricing Analyst focused on revenue growth.

United States

Message

What I'm looking for

I am seeking a role that fosters collaboration and innovation, where I can leverage my analytical skills to drive strategic decisions and contribute to revenue growth.

I am a data-driven Sales Operations and Pricing Analyst with a proven track record of optimizing systems and streamlining workflows to drive revenue growth. My expertise lies in building scalable reporting infrastructures and pricing models, as well as collaborating cross-functionally in both B2C and B2B environments. I leverage data visualization and strategic decision-making to enhance team performance and achieve commercial results.

Currently, I serve as a Pricing Analyst at RX Global, where I develop pricing models for global events and collaborate with senior leadership to shape go-to-market strategies. My efforts have already projected significant revenue growth, including a new customer segment in the gaming vertical expected to generate over $400K. As the Founder of Proof Pantry, I am launching an online marketplace that emphasizes sustainable sourcing and storytelling, further showcasing my ability to blend analytics with entrepreneurial ventures.

Previously, I excelled as a Sales Operations Manager at Ooni, where I built dashboards and reporting systems that improved order processing efficiency and supported retail expansion through data analysis. My commitment to excellence has been recognized through various awards, including the Metrics Excellence Award at Vrbo, where I was a top performer among my peers.

Experience

Work history, roles, and key accomplishments

Sales Operations Manager

Ooni

Apr 2021 - May 2024 (3 years 1 month)

Built comprehensive dashboards and reporting systems in Tableau and BigQuery for a 20+ person sales team, significantly tripling order processing efficiency by designing global sales support workflows. Analyzed performance data, coordinated with cross-functional teams on GTM plans and product rollouts, and developed forecasting tools and sales enablement infrastructure.

Tableau BigQuery Sales Operations Workflow Optimization Data Analysis GTM Planning Forecasting Sales Enablement Pipeline Management

Founder

Proof Pantry

Dec 2024 - Present (6 months)

Launched an online marketplace focused on artisan grains, combining storytelling, curation, and sustainable sourcing. Conducted market research and pricing analysis to define positioning and product assortment, while building supplier relationships and managing fulfillment operations.

Market Research Pricing Analysis Supplier Management Branding Digital Marketing Analytics

Pricing Analyst

RX Global

Mar 2025 - Present (3 months)

Developed attendee pricing models for global events through detailed data preparation, exploratory analysis, and cross-functional alignment. Collaborated with the VP of Pricing to shape Go-To-Market strategies, blending pricing psychology and business goals, and authored SOP documentation to standardize workflows for junior analysts.

Pricing Strategy Data Analysis GTM Planning

Customer Experience Specialist

Vrbo

Feb 2020 - Apr 2021 (1 year 2 months)

Achieved top performer status among 50+ representatives, earning company-wide recognition for metrics excellence and conducting analysis to improve customer satisfaction and support processes. Integrated customer feedback into broader operational improvements and helped develop internal analytics tools to enhance service delivery.

Customer Service Customer Satisfaction Data Analysis Process Improvement Analytics

Education

Degrees, certifications, and relevant coursework

Google

Certificate, Advanced Data Analytics

Currently pursuing a certificate in Google Advanced Data Analytics. Focusing on advanced data analysis techniques and tools to enhance analytical capabilities.

MIT Sloan Executive Education

Certificate, Applied Business Analytics

Completed a certificate in Applied Business Analytics through MIT Sloan Executive Education. Focused on leveraging data for strategic business decision-making and operational improvements.

Google

Certificate, Data Analytics Professional

Completed the Google Data Analytics Professional Certificate. Developed foundational skills in data analysis, cleaning, visualization, and reporting.

University of New Hampshire

Bachelor of Arts, English & Communications

Earned a Bachelor of Arts degree in English and Communications. Developed strong analytical, writing, and communication skills essential for professional environments.