At The Hartford, I drafted and edited correspondence, reports, and documentation for internal teams and clients using Microsoft Office.
I maintained digital records and database entries, processing 700–770 files monthly while meeting strict deadlines. I also researched complex topics and customer inquiries, then shared findings and resolutions with relevant parties.
I coordinated calendars and appointments, communicated with clients and cross-functional teams, and supported project preparation and departmental workflows. I handled sensitive records confidentially and in compliance with industry and regulatory standards.
