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Yves Farouhan

@yvesfarouhan

Commercial business developer at Eureka Energy Consulting who prospected B2B and B2C customers and managed the sales pipeline.

Benin

Message

At Eureka Energy Consulting, I prospected professional and individual customers, qualified prospects, and presented offers through remote sales conversations. I also managed the sales pipeline and updated prospect databases.

At CAM Call Center, I handled inbound and outbound campaigns, negotiated with customers, and followed up on cases and complaints. Earlier, at Metalock-Bénin, I supported commercial operations through customer reception, invoicing, and administrative file management.

Experience

Work history, roles, and key accomplishments

Téléconseiller / Agent de Support & Recouvrement

CAM Call Center

Mar 2026 - May 2026 (2 months)

Gestion de campagnes d'appels entrants et sortants, négociation et accompagnement des clients à distance. Suivi des dossiers clients, fidélisation et traitement des réclamations pour garantir la satisfaction client.

Gestion D'Appels Negotiation Relation Client Fidélisation Gestion Des Réclamations

Téléconseiller / Chargé de Développement Commercial

Eureka Energy Consulting

Sep 2025 - Dec 2025 (3 months)

Prospection active et promotion des offres auprès d'une cible professionnelle et de particuliers. Qualification des fichiers prospects, traitement des demandes entrantes et conduite des argumentaires de vente à distance.

Prospecting Vente à Distance Qualifying Prospects Pipeline Management Bases De Données

Chargé du Personnel & Support Commercial

Metalock-Bénin

Oct 2019 - Jul 2024 (4 years 9 months)

Accueil, orientation des clients et partenaires, traitement des correspondances et fluidification de la communication. Édition des factures, suivi des opérations courantes et gestion administrative des dossiers pour optimiser la relation client-entreprise.

Accueil Client Gestion Administrative Facturation Communication Skills Relation Client