Looking for a job

Yvan Cucalon

@yvancucalon

Message

Project Management professional with a Business Engineering degree and business strategy expertise.

Spain

Message

What I'm looking for

I am seeking a role that fosters innovation and allows for strategic growth opportunities.

I am a business professional with a strong foundation in Project Management and Business Strategy, holding degrees in Logistics & Supply Chain Management and Business Engineering. My career has been marked by global recognition for PMO excellence and a PMP certification, which underscores my commitment to high standards in project management. I have taught Project Management at the university level and founded a successful Contact Center, showcasing my entrepreneurial spirit and leadership capabilities.

Throughout my career, I have accumulated extensive experience in Marketing Consulting and Business Process Outsourcing (BPOs). I have had the privilege of speaking at MTForecast on Voice of the Customer (VOC) Research and AI, further establishing my expertise in the field. My recent role as a Business Strategy Manager involved developing strategies that achieved remarkable revenue growth for clients and internal teams alike. I am passionate about leveraging my skills to drive business success and innovation.

Experience

Work history, roles, and key accomplishments

Business Strategy Manager

The Next Step

Aug 2024 - Jan 2025 (5 months)

Developed customer and internal business strategies, boosting revenue growth through sales and marketing initiatives. Achieved 140% growth for customers and 110% internally through capacity planning.

Business Strategy Sales Marketing Capacity Planning Organizational Design

Product Manager

The Next Step

Dec 2020 - Aug 2024 (3 years 8 months)

Developed and facilitated Voice of the Customer (VOC) and pricing research workshops, defining product development roadmaps for over 12 product lines. Led research for a multimillion-dollar luxury electric vehicle project.

Pricing Analysis Product Development Website Optimization Project Management Market Research Agile Development

Regional PMO Manager

Onelink BPO

Aug 2017 - Dec 2020 (3 years 4 months)

Managed Balanced Scorecard performance, prioritized strategic initiatives, and oversaw execution, reporting directly to C-Level executives. Led a business acquisition and merger, achieving 85% process compliance within three months.

Balanced Scorecard strategic initiatives Team Leadership

Regional Project Manager

Onelink BPO

Dec 2014 - Aug 2017 (2 years 8 months)

Deployed over 1,100 support agents in Colombia within three months, managing more than 12 stakeholders. Implemented three new operations sites in Mexico, El Salvador, and Colombia with over 970 workstations.

Project Management Stakeholder Management Agile Development IVR

Education

Degrees, certifications, and relevant coursework

EUDE Business School

Masters, Logistics & Supply Chain Management

Completed a Master's degree focusing on Logistics and Supply Chain Management. This program provided advanced knowledge and skills in optimizing supply chain operations and logistics strategies.

Escuela Superior de Economía y Negocios (ESEN)

B.S. Business Engineering, Business Engineering

Activities and societies: Taught Project Management courses for 3 years at ESEN.

Obtained a Bachelor of Science in Business Engineering, focusing on the intersection of business principles and engineering methodologies. This degree equipped me with a strong foundation in economic analysis and business strategy.