yusuf habeebYH
Open to opportunities

yusuf habeeb

@yusufhabeeb

Motivated Virtual Assistant with expertise in administrative support.

Nigeria

What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

I am a motivated and organized Virtual Assistant with extensive experience in managing administrative tasks, customer relationships, and data entry. My proficiency in maintaining appointments and managing calendars has allowed me to provide comprehensive support through various CRM systems. I am passionate about delivering efficient and high-quality virtual support, ensuring that operations run smoothly and productivity is maximized.

Throughout my career, I have worked as a Customer Service Representative at Rerwod Holdings Limited and Diamond Bank PLC, where I honed my skills in client relations and administrative support. I have successfully managed complex scheduling tasks and improved client satisfaction by enhancing communication and responsiveness using CRM tools. My technical skills in data analysis, particularly with Power BI and Excel, have enabled me to streamline data entry and reporting processes, significantly increasing efficiency.

Experience

Work history, roles, and key accomplishments

Rerwod Holdings Limited logoRL
Current

Customer Service Representative

Rerwod Holdings Limited

Jan 2021 - May 2024 (3 years 4 months)

As a Customer Service Representative, I manage schedules and appointments for senior management, utilize CRM systems for tracking customer interactions, and provide administrative support through data entry and document preparation. I ensure efficient communication between clients and stakeholders, enhancing customer satisfaction.

Education

Degrees, certifications, and relevant coursework

NN

National Open University of Nigeria

Bachelor of Science, Co-operative Management

Grade: 3.51

B.Sc (Hons) in Co-operative Management with a CGPA of 3.51. Key courses included Co-operative Management, Financial Accounting, Business Mathematics, English and Management.

Tech stack

Software and tools used professionally

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yusuf habeeb - Customer Service Representative - Rerwod Holdings Limited | Himalayas