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Yusra Zalan

@yusrazalan

Bilingual Business Administration professional with hands-on experience in business operations, administrative support,customer service and inventory.

Nicaragua

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What I'm looking for

I’m looking for a remote role where I can use my experience in administrative support, virtual assistance, customer service, purchasing, inventory management, sales support, and business operations. I’m looking to support a team, stay organized, and contribute to efficient day-to-day operations.

i’m a Business Administration and International Business professional with hands-on experience managing day-to-day business operations as a General Manager at AGROTECNISA.

My experience includes administrative support, customer service, inventory management, purchasing, supplier communication,quotations, product research, sales support and business organization. I’m comfortable working with Excel, Google Sheets, Google Docs, Microsoft Word, Canva, Gmail, Google Drive, Facebook, Instagram and Whatsapp.

Experience

Work history, roles, and key accomplishments

General Manager

Agrotecnisa

Jan 2019 - Dec 2025 (6 years 11 months)

Managed day-to-day business operations, administrative tasks, purchasing, inventory coordination, supplier communication, sales tracking, customer service, and business documentation. Coordinated multiple operational processes, maintained organized records, followed up with suppliers and customers, and supported decision-making to keep the business running efficiently.