Laura Olivas

As a dedicated and detail-oriented Virtual Assistant, I bring over 3.5 years of experience in customer service and back-office operations. My proficiency in intermediate Excel and the Microsoft Office Suite allows me to streamline processes and maintain efficiency in all tasks. I am highly organized and passionate about delivering high-quality support to ensure team success and client satisfaction.

Being bilingual in English and Spanish, I possess excellent communication skills that enable me to connect with diverse clients effectively. My experience includes managing customer support via email, chat, and phone, where I have honed my problem-solving and critical thinking abilities. I thrive in remote work environments and am committed to providing high-quality results that meet and exceed expectations.