Yuri de Melo

As a seasoned support analyst with a strong background in providing comprehensive support to management teams, I leverage my expertise in project management, software and hardware implementation, and government procurement to drive success. With a proven track record of delivering high-quality results, I excel in fast-paced environments and thrive in roles that require adaptability, strong communication, and analytical skills.

Throughout my career, I have honed my skills in system testing, backup techniques, and proficiency in Windows and Linux operating systems. My experience in customer-facing roles has taught me the importance of timely issue resolution and excellent customer service. I am committed to system performance quality and possess a strong analytical capacity for problem-solving and requirement assessment.

I am a certified Cisco Certified Network Associate (CCNA) and hold multiple Bachelor's degrees in Business Management, IT Management, and Logistics. I am fluent in Portuguese, proficient in English, and have a basic understanding of Spanish.