With a solid foundation in customer service, light supervisory experience, and data entry, I am eager to expand my skills into new area. My literature degree brings strong written communication, critical thinking, and attention to detail- qualities I am ready to bring to a new role.
Looking for a job
Yuna Aminin
@yunaaminin
Assistant Customer Operations at DatastreamDigitalSdnBhd, coordinating customer support and data entry between UNN and its clients.
Brunei DarussalamWhat I'm looking for
At DatastreamDigitalSdnBhd, I served as Assistant Customer Operations and was a focal person for customer service and data entry, liaising between UNN and its clients.
I also supervised and led a team of 10, helping coordinate daily operations. My experience included handling client-facing network escalations with UNN.
Earlier, I worked as a waitress at SempornaEnakRestaurant and completed an internship at BiroKawalanNarkotik,JPM, supporting individuals in recovery and conducting research on narcotics acquisition and usage motivations.
Experience
Work history, roles, and key accomplishments
DB
Assistant Customer Operations
Datastream Digital Sdn Bhd
Jan 2021 - Jan 2025 (4 years)
Served as a focal person in customer service and data entry, liaising between UNN and clients. Supervised and led a team of 10 people, ensuring motivation and coordination towards common goals.
SR
Waitress
Semporna Enak Restaurant
Jan 2018 - Dec 2018 (11 months)
Provided excellent customer service and maintained tidiness in the work area to create a pleasant dining experience for customers.
BJ
Internship
Biro Kawalan Narkotik, JPM
Jan 2017 - Dec 2017 (11 months)
Oversaw and supported individuals in recovery from drug addiction while conducting research on narcotics acquisition and usage motivations.
Education
Degrees, certifications, and relevant coursework
AC
Aspire Training Centre
Certificate, Human Resources
2023 - 2023
Completed HR Beginner's Insight training.
Universiti Brunei Darussalam
Bachelor's Degree, Malay Literature
2014 - 2018
Grade: 3rd Class Honors
Pursued a Malay Literature degree, graduating with 3rd Class Honors.
MP
Maktab Duli PMAMB
A'Level, General Studies
2012 - 2013
Completed A'Levels, achieving 3 A'Levels.
SI
Sekolah Tinggi Perempuan Raja Isteri
O'Level, General Studies
2006 - 2011
Completed O'Levels, achieving 5 O'Levels.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
Brunei DarussalamAuthorized to work in
Salary expectations
30k+ USD
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