
Mala Hamdan
@malahamdan
I support busy operations through reception, administration, inventory management, customer service, and kitchen supervision.
What I'm looking for
I've supported client-facing operations at Onezz Veterinary Clinic, managing reception, appointments, pet records, invoices, payments, medication requests, and communication with pet owners.
Alongside veterinary administration, I run freelance admin and sales support for a home-based business, handling customer orders, social media marketing, records, inventory, delivery coordination, and feedback tracking.
My food and beverage experience includes supervising kitchen operations at Dashi Restaurant, leading kitchen teams at Midvalley Corner and Tender Good, and managing inventory, deliveries, food preparation, hygiene, and equipment at Afterchukkas Restaurant Asador.
I bring hands-on experience in data entry, billing, stock management, scheduling, customer service, and team coordination across healthcare, food service, and sales environments.
Experience
Work history, roles, and key accomplishments
Freelance Admin & Sales Support
Home-Based Business
Jan 2023 - Present (3 years 8 months)
Managed customer orders and social media marketing. Handled record-keeping, product inventory, delivery logistics, and tracked customer feedback.
Vet Assistant & Admin Receptionist
Onezz Veterinary Clinic
Jun 2024 - Nov 2024 (5 months)
Managed front-desk reception including greeting clients, answering calls, and appointment scheduling. Maintained pet records, issued invoices, processed payments, and supported veterinarians during procedures.
Kitchen Porter & Pantry Cook
Afterchukkas Restaurant Asador
May 2023 - Jan 2024 (8 months)
Supported high-volume kitchen operations with strong administrative and culinary skills. Managed inventory and deliveries, ensured a clean kitchen environment, and adhered to food safety protocols.
Chef Supervisor
Dashi Restaurant
Jan 2023 - Feb 2023 (1 month)
Oversaw kitchen operations, quality control, and stock levels. Managed food safety, hygiene protocols, and cost efficiency.
Supervisor-Chef Roles
Midvalley Corner & Tender Good
Sep 2022 - Oct 2022 (1 month)
Led kitchen teams and handled customer complaints, stock, and staff schedules.
Managed customer orders, cleanliness, and team coordination.
Sales Rep
Hafidh Furniture
Sep 2019 - Sep 2019 (0 months)
Promoted products, handled POS transactions and inventory during a sales exhibition.
Barista & Cashier
Kopiko
Jul 2019 - Sep 2019 (2 months)
Served customers, prepared beverages, and handled cash/credit transactions.
Assistant Chef
Nasi Ayam Singapore
May 2019 - Jun 2019 (1 month)
Prepared and served meals; handled setup and hygiene.
Delivered parcels, maintained records, and handled customer interactions.
Education
Degrees, certifications, and relevant coursework
IBTE Sultan Saiful Rijal Campus (MTSSRC)
NTEC, Culinary Operations
2020 - 2022
Grade: 2.9
Pursued NTEC in Culinary Operations with attachments, achieving a GPA of 2.9.
Yayasan Sultan Haji Hassanal Bolkiah Middle School
O-Level, General Studies
2016 - 2018
Completed O-Level with 1 credit in Art.
Sekolah Ugama Series (SULK, SUDML, Yayasan)
SSSRU, Religious Studies
2009 - 2017
Completed SSSRU up to Grade 3.
Chung Hwa Middle School (CHMS BSB)
SPE, PSR, General Studies
2006 - 2015
Completed SPE and PSR.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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