Youssef ElGazar
@youssefelgazar
I build customer, sales, and finance operations experience across banking and technology.
EgyptWhat I'm looking for
I've supported customers and sales operations across IHG loyalty travel offers at Logical Technology Solutions, AT&T accounts at Teleperformance and Sutherland, and travel bookings through FlightHub. I handle high-volume conversations, payments, ticketing, technical issues, and customer solutions in fast-paced environments.
I'm a final-year Finance student at the Egyptian Chinese University with a Digital Marketing Diploma from GUC and CIB Finance Track internship experience. I've developed practical knowledge of banking operations, financial analysis, FP&A, risk management, governance, digital finance, SEO/SEM, and campaign management, and I'm pursuing opportunities in finance, banking, and business development.
Experience
Work history, roles, and key accomplishments
Sales Agent
Logical Technology Solutions
Jun 2026 - Present (3 months)
Handles 50+ inbound calls daily from IHG loyalty program members regarding promotional travel offers, builds rapport, and presents offer terms to drive informed purchasing decisions. Meets a 5% call-to-sale conversion target through effective objection handling and closing techniques, and processes real-time payments with accuracy and compliance.
Education
Degrees, certifications, and relevant coursework
Egyptian Chinese University
Bachelor of Business Administration, Finance
2023 -
Grade: 3.4
Activities and societies: Strong presentation skills, teamwork, time management, and commitment to continuous learning.
Pursuing a Bachelor of Business Administration with a major in Finance, maintaining a CGPA of 3.4.
German University in Cairo
Diploma, Digital Marketing
2024 - 2024
Activities and societies: Final project on Instashop, earning positive feedback and a strong grade.
Completed a Digital Marketing Diploma, gaining hands-on experience in e-commerce campaigns and marketing strategies.
Rajac International School
High School Diploma, General Studies
2019 - 2022
Grade: 3.8
Activities and societies: Developed strong communication skills and a solid academic foundation.
Completed the American Diploma, grades 10 through 12, with a CGPA of 3.8.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Portfolio
canva.link/s20z4qj12yhzrj6Salary expectations
Job categories
Skills
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