Yordy Martinez
@yordymartinez
Dedicated Salesforce Consultant with a passion for technology and learning.
What I'm looking for
As a dedicated Salesforce Consultant and Administrator, I thrive on challenges and continuously seek opportunities to expand my knowledge in technology and client relations. My experience spans over a decade, where I have honed my skills in providing frontline technical assistance, gathering client requirements, and configuring Salesforce applications to meet diverse business needs.
In my most recent role as an Associate Consultant at Investorflow, I have been instrumental in troubleshooting various products, conducting user training, and delivering ongoing technical support. My previous experience as a Marketing Analyst at TheDealerSupport allowed me to apply SEO strategies effectively, enhancing the visibility of dealer vehicles across multiple platforms. I take pride in my ability to communicate effectively and build strong relationships with clients, ensuring their needs are met with precision and care.
Experience
Work history, roles, and key accomplishments
Associate Consultant
Investorflow
Jan 2023 - Present (2 years 5 months)
As an Associate Consultant, I provide frontline technical assistance, addressing issues promptly for various products. My responsibilities include gathering client requirements, troubleshooting, configuring Salesforce applications, conducting user training, and providing ongoing technical support.
Marketing Analyst
TheDealerSupport
Jan 2020 - Jan 2023 (3 years)
As a Marketing Analyst, I published dealer vehicles on the website with accurate descriptions, applied SEO strategies to enhance visibility, and highlighted relevant features of the vehicles on selected platforms.
Appointment Setter
UnitedNearshoreOperations
Jan 2019 - Jan 2020 (1 year)
In my role as an Appointment Setter, I called businesses to set up appointments for offering payment terminal devices, ensuring to get verbal approvals from business owners.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica de Santiago
Modern Languages
2012 - 2017
Cambridge University Press
Teaching Knowledge Test, Education
Teaching Knowledge Test (TKT) certification focused on teaching methodologies and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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