Yonny ARTIGAS
@yonnyartigas
I teach French, Spanish, English, and hospitality skills to diverse international learners.
What I'm looking for
I've taught French online through Babbel Live and as a freelancer, including TEF, TCF Canada, and TCF Tout Public exam preparation with score strategy, timed practice, and task-based simulations.
At I-TIM in Bangkok, I taught English conversation, Business English, and Front Office Management to college students while creating teaching materials. I also taught English and French at Rachawinit School and Samsen Wittayalai School, delivering creative writing and general language classes.
My teaching experience spans France, Thailand, Malaysia, Canada, and Madagascar, with learners ranging from school students to adults. At Janson de Sailly Senior High School, I taught Spanish and served on the Baccalaureate examination jury.
Alongside education, I've supported international clients in customer service, travel assistance, hospitality, and customer success. At Manatal, I supported Spanish-, French-, and Italian-speaking users through issue resolution, live chat, video calls, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
•Test d'évaluation de français (TEF) and Test de connaissance du français (TCF) Canada
•TCF Tout Public
•Exam sections (Listening, Reading, Speaking, Writing)
•Question formats (multiple choice, structured writing, role plays)
•Time limits
•Scoring system (CLB / NCLC levels for immigration)
•Common traps and scoring criteria for expression orale & écrite
• Conducted French lessons to adults around the world
English Conversation, Business English, and Front Office Management Teacher
Dec 2023 - Jun 2024 (6 months)
• Conducted lessons to college students, and created teaching materials
Spanish, French, and Italian Speaking Customer Success Executive
Apr 2023 - Oct 2023 (6 months)
• Supports users to have a better experience and builds strong relationships with clients
• Takes ownership of clients’ issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with them regularly regarding incidents or request’s status
• Facilitates client meetings to collect more information, investigate an issue, and ensu
English and French Second Language Teacher
May 2019 - Apr 2023 (3 years 11 months)
• Conducted Creative Writing and General English lessons to Prathom 6, created teaching materials and developed classroom management skills
• Conducted Creative Writing and General French lessons in junior high school, created teaching materials and developed classroom management skills
• Formulated lesson plans and teaching materials, developed classroom management skills
• Taught beginner and individual students and established a rapport with new students
• Managed equipment and teaching aids
• 120-hour TEFL training, including 8-hours of observed teacher training
• Conducted lessons to adults, created teaching materials and developed classroom management skills
Insurance & Travel Assistance Customer Service Representative
Mar 2010 - Aug 2017 (7 years 5 months)
• Trained new employees in customer service policies over a 2-year period
• Advised clients with personalized travel dining, leisure and entertainment recommendations
• Provided personalized services, customized gifts, and expert travel assistance
• Organised private or ultra-exclusive events and experiences
• Maintained high customer satisfaction through proficient service
• Established automotiv
• Spanish courses
• Member of jury for Baccalaureate examination
• Conducted Modern World History and Geography courses in French to teenage students at Mangamila High School, Madagascar
Short Term Rentals and Self-Catering Accommodation for Leisure and Business Travel
• Dealt with guests’ requests and complaints.
• Handled check-in in several languages, in & out calls and reservations
• Radio interviews in Spanish
• Writing articles about cultural news
Trainee at Culture and Communication Department
Jun 2006 - Jul 2006 (1 month)
• Translation work
• Promotion of cultural events to Latin American Embassies
Spanish Teacher
Oct 2005 - Apr 2006 (6 months)
• Conversational Spanish courses
• Phonetics courses
• Latin American Culture courses
• Salsa dance for beginners
Spanish Teacher
Jan 2004 - Apr 2004 (3 months)
• Spanish Advanced grammar
• Proxemics and Kinesics courses
• Conversational Spanish courses
• Phonetics courses
• Latin American courses
• Salsa dance for beginners
Spanish Language Assistant
Sep 2001 - Apr 2002 (7 months)
• Spanish Phonetics courses
• Sociolinguistics courses
• Morphology and Syntax courses
• Spanish and Latin American Culture courses
Education
Degrees, certifications, and relevant coursework
Universidad Camilo José Cela
IB MYP (Middle Years Programme) Post-Graduate Certificate in Teaching and Learning, Secondary Education and Teaching
2019 - 2019
Instituto Cervantes, Paris
DELE Examiner levels A2 - B1 escolar
2019 - 2019
DELE examiner accreditation: The courses are aimed at teachers who wish to administer the official DELE examinations. These courses facilitate the development of key competencies, namely:
-The evaluation of the learning and performance of students
Universidad Camilo José Cela
Diploma of International Education
2019 - 2019
"The Expert Course program offers flexible options for busy professionals seeking a postgraduate degree. Students will also have the opportunity to intern and receive valuable IB training in various schools, including SEK and IB schools. This involvement with authentic IB practices during their internships in different IB schools allows students to develop observational abilities and evaluate ways
Instituto Cervantes, Paris
ELE Certificate in Teaching Spanish as a Foreign Language , Spanish Language Teaching
2018 - 2018
To apply teaching techniques, group dynamics and relevant learning resources to create an environment that facilitates learning and the autonomous development of the student through the employment of oral and written language
Vantage TEFL Certification
Certificate in Teaching English as a Foreign Language , Teaching English as a Second or Foreign Language/ESL Language Instructor
2018 - 2018
SKEMA Business School
Master’s Degree, International Hospitality Management
2013 - 2014
SKEMA and Business School
(EQUIS, AACSB and AMBA accredited)
Sophia Antipolis (France)
Conservatoire des Arts et Métiers, Paris
Université de Bourgogne et Università degli Studi di Firenze
European Master of Arts in Media, Communication and Cultural Studies
2004 - 2006
Double Diploma programme with both Université de Bourgogne, Dijon (France) and Università degli Studi di Firenze, Italy (with Upper Second-Class Honours) Master’s Degree in Literature, Languages and Culture
Université de Bourgogne
European Master of Arts in Media, Communication and Cultural Studies
2004 - 2006
Grade: Upper Second-Class Honours
Pursued a European Master of Arts in Media with a focus on Communication and Cultural Studies as part of a double diploma program with Università degli Studi di Firenze.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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